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Goodwill Northern New England Work Support Specialist in Kittery, Maine


Your day includes meeting service recipients at their work location and ensuring needed accommodations are in place to promote a productive and positive workspace. You will also provide coaching and training when necessary, ultimately supporting service recipients’ on-the-job independence. This is rewarding work; sharing in your clients' successes is priceless. This is a mobile position, meaning the work is done outside of an office. More specifically, your work starts in one geographic location and ends up in another or travels between multiple locations in a typical workday. You will receive a laptop and cell phone for this work.

Job Summary:

Provides job assessment, training, and support for persons served to obtain and maintain employment of their choice.

  • Provides instruction and accommodations as outlined in the service plans for service recipients working in various business settings to enable them to perform at their highest level of independence.

  • Provides education and support to businesses, co-workers, and supervisors.

  • Participates in the development of employment service plans.

  • Develops/provides job assessments and employment opportunities outlined in service plans.

  • Collaborates with referring partners and Goodwill programs for service recipients (attend client meetings, provide information and feedback on service recipients' employment opportunities)

Required Qualifications:

  • High school diploma or GED

  • Excellent verbal and written communication skills

  • Demonstrated ability to work in a variety of employment sites

  • Must be able to travel throughout entire York and Cumberland area.

  • Reliable transportation and proof of auto insurance

  • Valid driver’s license permitting operation of a vehicle in the State of Maine with a satisfactory driving record

  • A background check that satisfies Goodwill NNE criteria for this job

Preferred Qualifications:

  • Experience supporting clients with disabilities or barriers to employment

  • ACRE Certified Employment Specialist

Goodwill Northern New England offers a comprehensive benefits package, including medical, dental, vision, STD/LTD insurance, 503(b) retirement with employer match, PTO accrual, and employee discounts in GWNNE retail stores.




  • Coaching: Expert

  • Communication - verbal: Expert

  • Communication - written: Expert

  • Problem Solving: Expert



  • High School Diploma/GED or better

Licenses & Certifications


  • Drive. Lic. - Class C