Job Description

Insight Global is seeking a Customer Service Representative for a large sheet metal manufacturing company in La Mirada, CA. Responsibilities include handling inbound customer calls, resolving customer disputes, submitting quotes and purchase orders, and serving as a resource for all clients within the company. The ideal candidate should be sharp, receptive to direction, and experienced in customer service. This position is onsite 5 days a week in La Mirada, CA, with working hours from 8 am to 5 pm.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

2+ years of experience in taking inbound calls with customers

  Experience performing data entry in their internal system

  Experience utilizing Microsoft Suite

  Experience submitting purchase orders and quotes for external clients

  Proficient in Microsoft Office Suite

  Strong Verbal and Written communication skills

  High School Diploma Outbound call experience

  Office Setting Experience (Receptionist, Secretary, Call Center etc.)

  Inventory Control Experience (Processing orders/returns)

  PC or Help Desk Experience

  Bilingual in Spanish null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.