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Roper St. Francis Patient Care Coordinator- Hospice in Ladson, South Carolina

Thank you for considering a career at Roper St. Francis Healthcare!

HOURS: 8:00am - 5:00pm

Primary Function/General Purpose of Position

The Patient Care Coordinator is responsible for the day-to-day oversight of teammates and patients to include maintaining adequate staffing levels and ensuring safe and effective patient care. The Coordinator will provide direction, supervision and education for all hospice clinical teammates to achieve quality patient services through optimal clinical operations and proficient and skilled staff utilization. This position is responsible for clinical case coordination among all disciplines to ensure that patient care is conducted in an effective, efficient and safe manner. This role is responsible for ensuring compliance with policies and procedures, competency evaluations and thorough documentation of clinical services by all teammates. The Patient Care Coordinator is also responsible for hiring and evaluating clinical teammates. This position is accountable for their role in ensuring that the organization meets all regulatory and financial requirements established.

Essential Job Functions

  • Ensures compliance with agency policies and procedures, regulatory requirements and corporate compliance through documentation review, clinical visits, and performance improvement activities of the agency.

  • Provides direct supervision of clinical teammates to ensure quality of care, includingsupervising visits and conducting patient care visits, documentation review, disciplinary actionwhen appropriate and annual and mid-year performance appraisals. Interviews and hiresqualified hospice clinical teammates. Ensures adequate staffing levels for all shifts and after-hours coverage.

  • Accepts referrals, evaluates each case for hospice admission criteria, assigns cases toclinicians, conducts case reviews with team members, and guides clinicians on patient careaspects.

  • Participates in Marketing/community activities and Program Development to promoteoperations, growth, and strategic development

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

  • Currently licensed as a Registered Nurse in the state of South Carolina or holds a current compact/multi-state license as a Registered Nurse in a recognized NCSBN Compact State and is not a permanent resident of SC. Must have a current American Heart Association BLS for Healthcare Provider Card.

  • Primary Source Verification (if applicable): Labor, Licensing and Regulation (LLR) for RN. SC RN License- LLR website- http://verify.llronline.com/LicLookup/LookupMain.aspx or compact RN state licensing board

Education

  • Graduate from an approved school of nursing. BSN strongly preferred.

Work Experience

  • At least 3 years of work experience as a Registered Nurse. Two years of clinical practice in hospice care preferred.

Training

  • N/A

Language

  • N/A

Patient Population

The following must be included in all position descriptions that involve direct or indirect patient care.  This is a Joint Commission requirement.  Also, select the age of the patient population served:

         Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

         Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.​

         Neonates (0-4 weeks)

         Infant (1-12 months)

         Pediatrics (1-12 years)

         Adolescents (13-17 years)

         Adults (18-64 years)

         Geriatrics (65 years and older)

         Not applicable to this position

Working Conditions

This section addresses the physical environment in which the employee will perform the work.  Please identify ALL working conditions that apply to the role.

         Periods of high stress and fluctuating workloads may occur.

         Long-distance or air travel as needed- not to exceed 10% travel.

         General office environment.

         May be exposed to high noise levels and bright lights.

         May be exposed to physical altercations and verbal abuse.

         May be exposed to limited hazardous substances or body fluids.*

         May be required to use physical restraints.

         May be exposed to human blood and other potentially infectious materials.* 

         May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

         May have periods of constant interruptions.

         Required to car travel to off-site locations, occasionally in adverse weather conditions.

         Prolonged periods of working alone.

__ Other:                                

__ Not applicable to this position                                                    

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Frequent standing. Frequent walking. Frequent lifting/moving patients. Intermittent lifting, moving or carrying over 50 lbs. Frequent pushing or pulling over 50 lbs. Frequent use of finger/hand dexterity. Constant reaching with hands/arms. Intermittent stooping, kneeling, crouching or crawling. Frequent talking or hearing. Corrected hearing and vision to normal range. Exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Intermittent exposure to risk of exposure to blood-borne pathogens. Moderate noise level in work area. Requires work under stressful conditions, deadlines, or irregular hours. May be required to take call and/or work weekends/holidays based on the needs of the department. Some travel may be required.

This section addresses the physical demands and work position of the associate in the role.  Please identify the frequencies for ALL physical requirement s for each physical demand and work position below. ​

Physical Demands

Frequency                                              0%                  1-33%                 34-66%                 67-100%

Lifting/ Carrying (0-50 lbs.)                                                                                                                   

Lifting/ Carrying (50-100 lbs.)                                                                                                              

Push/ Pull (0-50 lbs.)                                                                                                                              

Push/ Pull (50-100 lbs.)                                                                                                                          

Stoop, Kneel                                                                                                                                            

Crawling                                                                                                                                                   

Climbing                                                                                                                                                   

Balance                                                                                                                                                     

Bending                                                                                                                                                    

                                                                                                                                        

Work Position

Frequency                                               0%                  1-33%                 34-66%                 67-100%

Sitting                                                                                                                                                        

Walking                                                                                                                                                     

Standing                                                                                                                                                    

                                                                                                                                     

Additional Physical Requirements/Hazards

This section addresses the additional physical requirements/hazards on the associate in the role.  Please identify ALL additional physical requirements/hazards.

Physical Requirements - Select if a physical requirement for this job.

         Manual dexterity (eye/hand coordination)

         Perform shift work

         Maneuver weight of patients

         Hear alarms/telephone/audio recordings

         Reach above shoulder

         Repetitive arm/hand movements

         Finger Dexterity

         Color Vision

         Acuity – far

         Acuity – near

__ Not applicable to this position                                                                             

Hazards - Select if a potential hazard for this job.

         Depth perception

         Use of Latex products

         Exposure to toxic/caustic/chemicals/detergents

         Exposure to moving mechanical parts

         Exposure to dust/fumes

         Exposure to potential electrical shock

         Exposure to x ray/electromagnetic energy

         Exposure to high pitched noises

         Gaseous risk exposure

         Other:                              

__ Not applicable to this position                                                                             

Skills

Demonstrates organizational and time management techniques. Demonstrates knowledge of administrative and clinical regulations governing home care: DHEC, Medicare, Medicaid, SC Licensure, and Joint Commission. Demonstrates exceptional customer service, communication and interpersonal skills. Demonstrates proficiency in the computer system to include both systems and use of the C.E. device for clinical documentation. Demonstrates knowledge of hospice regulations to include reimbursement and documentation. Competency and verification of skills may be required.

Must have a valid driver's license, with a good driving record to make home visits.

Roper St. Francis Healthcare is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

  • Comprehensive, affordable medical, dental and vision plans

  • Prescription drug coverage

  • Flexible spending accounts

  • Life insurance w/AD&D

  • Employer contributions to retirement savings plan when eligible

  • Paid time off

  • Educational Assistance

  • And much more

*Benefits offerings vary according to employment status

Scheduled Weekly Hours:

40

Work Shift:

All (United States of America)

Department:

HSP Hospice A&G - Roper Hospital

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com .

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