The Spirit of the Position: The Office Manager oversees the management of administrative functions for the operation's portfolio including management of other office staff members. As a company devoted to promoting an employee-focused servant leadership culture, the Office Manager will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned region. Principal Job Duties Maintain, update, and distribute daily, weekly, monthly, quarterly, and annual reports. Develop and administer effective training programs for each position to improve performance and always ensure professional customer relations. Respond to emails in a timely fashion Prepares daily, weekly, monthly, and annual reports as required. Responsible for the overall organization of the operations office including stocking and ordering supplies. Manage emails, letters, packages, phone calls and other forms of correspondence. Support bookkeeping and budgeting procedures for the company. Create and update databases and records for financial information, personnel, and other data. Track and replace office supplies as necessary to avoid interruptions in standard front office procedures Submit reports and prepare proposals and presentation as needed Assist colleagues whenever there is an opportunity to do so Ensure all financial transactions completed by counter personnel are done so with accuracy in a timely and ethical manner Facilitate communication and problem resolution between the parking office and the client. Liaison for the client. Other related duties and projects as assigned. Education: High school diploma or GED required. Bachelor's Degree or equivalent work experience is preferred. Experience: 2+ years in an administrative management role is required. Parking industry experience is preferred but not required. Skills: Excellent Excel, Word, Power Point and General Microsoft Office Applications skills. Demonstrated leadership skills, ability to manage reporting staff and to make independent decisions. Ability to independently carry out the types of functions described above, with only generalized supervision. Ability to communicate professionally and effectively with all levels of the organization. Ability to independently carry out the above functions with only generalized supervision. Team building and management skills and abilities are necessary. Excellent phone, interpersonal, and organizational skills. Must be able to multi-task and have strong attention to detail. Ability to speak, read, and comprehend the English language. Must be open to feedback, differing opinions, and other points of view. Ability to be approachable and facilitate coaching conversations with employees and managers. Proactive and self-driven with the ability to multi-task and prioritize in a fast-paced culture. Ability to meet deadlines and work under pressure. Ability to work unsupervised Strong interpersonal skills: always displaying responsibility and integrity. Uses ingenuity in dealing with ambiguous situations and guides others to cope effectively. Demonstrates a sense of urgency and timeliness. Demonstrates the ability to seek improvement. Excellent teambuilding and interpersonal skills. Physical Demands: Ability to lift, push and pull at least 10 pounds. May have to work flexible hours in response to high demand periods. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status: Exempt LAZ Parking is an equal-opportunity emplo