Summary

Job Description

POSITION SUMMARY: The business development manager provides business planning and analysis for new or expanded services in support of the development and implementation of the organizations growth strategy. This includes evaluation of new geographies as well as new business activities.

HOURS: 40 hours/week 8am-5pm

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Leads the discovery process, to include, completing market research, competitive analyses, patient needs assessment and current state evaluations.

• Conducts feasibility of new services through evaluation of operational, IT, regulatory and other requirements.

• Facilitates solutions development by leading stakeholders through solutions development exercises.

• Develops new ideas for future projects by aggregating information from multiple sources. Researches the feasibility of strategic projects through peer organizations and internal and external business consultants.

• Ensures that the customer experience is considered in all projects and processes.

• Maintains close contact with operational leaders to build strong relationships

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Other duties as assigned.

• Works with LG Health service line leaders, clinical program leaders and physician services leaders to identify opportunities to improve and expand existing clinical operations.

• Serves as an internal resource with respect to strategic planning, business development and revenue generation.

• Works closely with all functional leaders and staff in the Business Development Group.

• Provides general planning and market research services to Division and Business unit Leaders throughout Lancaster General.

• Shares professional expertise and knowledge with other LG staff as needed.

• Promotes Service Excellence in all initiatives as it relates to the projects.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Health Care Management, Business Administration, or related field

• Understanding and working knowledge of the healthcare industry and how the industry is changing.

• Excellent computer, organizational and communication skills.

• Demonstrated strategic thinker with the ability to prepare business and strategic plans, and business case studies.

• Strong analytical ability to identify and gather data from disparate sources, interpret financial and clinical data and to prepare clear, concise management reports.

• Ability to demonstrate strong organization skills and analytic expertise in providing market research, project planning, implementation and evaluation.

• Ability to work independently to advance planning projects.

• Strong interpersonal, written and oral communication skills.

• Flexibility and ability to adapt to evolving job roles and diversity of projects.

• Ability to work effectively across all levels of the organization, including senior leadership, physicians, and with others outside the LG organization.

PREFERRED QUALIFICATIONS:

• Masters Degree in Health Care Administration or Business Administration

• Minimum of five (5) years in business development, planning and project management

COGNITIVE REQUIREMENTS

ATTENTION/CONCENTRATION ‑ The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others:

• The position requires strong concentration, writing and presentation skills. The individual must have the ability to voluntarily sustain concentration to a business plan or project over an extended period of time, while taking in additional projects at the same time.

NEW LEARNING AND MEMORY ‑ The following level of ability is essential for the jobholder to learn and retain material:

• A large portion of this position requires reliance on understanding changes in the healthcare environment, both within the organization as well as changes occurring within the region, across the state of Pennsylvania and across the United States.

PROBLEM SOLVING, REASONING AND CREATIVE THINKING ‑ The following level of ability that is essential for the jobholder to think (in order to solve a problem) by combining two or more elements from past experience or imaginative thought:

• The position requires much autonomy of thought and problem solving. The individual must be able to apply principles of logical or scientific thinking to identify business opportunities. The individual must be able to think abstractly, which is manifested in the ability to form concepts, use categories, generalize from single instances, apply procedural rules and general principles, and be aware of subtle or intrinsic aspects of a problem. The individual must be able to collect data, establish facts, and draw valid conclusions. The individual must be able to think creatively with a degree of inventiveness, experimentation and intuition.

APTITUDES: The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act:

Leadership, control and planning: Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions.

Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.

Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.

EQUIPMENT USAGE REQUIREMENTS

Equipment/Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies, Health Care Advisory Board, Sg2, Thomson Reuters Healthcare and other related research and business planning tools

Software: Project Management, Microsoft Office

PHYSICAL REQUIREMENTS

Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100%

Body Position/Movement :

• Sit: Frequently

• Stand: Occasionally

• Walk: Occasionally

• Bend: Occasionally

• Push: Occasionally

• Pull: Occasionally

• Kneel/Squat: Rarely

• Reach: Rarely

• Twist: Rarely

• Balance: Rarely

• Climb: Rarely

Lifting: Degree of physical exertion is :

Light , exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects.

Sensory Abilities specifically required:

• Vision

• Hearing

PHYSICAL ENVIRONMENT

WORKING CONDITIONS: Exposure to hazardous conditions/ materials is negligible.

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.

Benefits At A Glance:

PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:

• 100% Tuition Assistance at The Pennsylvania College of Health Sciences

• Paid Time Off and Paid Holidays

• Shift, Weekend and On-Call Differentials

• Health, Dental and Vision Coverage

• Short-Term and Long-Term Disability

• Retirement Savings Account with Company Matching

• Child Care Subsidies

• Onsite Gym and Fitness Classes

Disclaimer

PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

PENN MEDICINE LANCASTER GENERAL HEALTH, a member of the University of Pennsylvania Health System (Penn Medicine), is a not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital and the Lancaster Rehabilitation Hospital (a partnership with Kindred Healthcare). We are an Accredited Trauma Center-Level I through the Pennsylvania Trauma Systems Foundation with 805 Licensed beds. Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system.

Outpatient services are provided at the Downtown Outpatient and Suburban Outpatient Pavilions, along with additional outpatient centers and Express and Urgent Care locations throughout the region. Lancaster General Health Physicians is a network of more than 300 primary-care and specialty physicians, at more than 40 offices throughout the region.