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UPMC Practice Manager - UPMC Lancaster Family Practice Associates in Lancaster, Pennsylvania

Description

UPMC Lancaster Family Practice Associates is seeking an experience Practice Manager to lead our team!

Responsibilities:

  • Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.

  • Manages all functions of the financial and patient management system at physician offices.

  • Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).

  • Integration of new physicians into CMI practices.

  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

  • Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.

  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.

  • Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.

  • Identifies and resolves work problems to ensure quality patient service.

  • Communicates effectively with senior management and physicians providing regular updates on operations.

Qualifications

  • Bachelor's Degree in health or business administration and three years of office management experience including one year in a health care organization.

  • OR Master's Degree in health or business administration and 1 year of office management experience including one year in a health care organization.

  • OR Associate's Degree in health or business administration and 8 years of office management experience including one year in a health care organization.

  • OR High School Diploma and 8 years of office management experience including one year in a health care organization.

Licensure, Certifications, and Clearances:

Clearances must be dated within 90 days

  • Act 33 with renewal

  • Act 34 with renewal

  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

REQNUMBER: 434378265

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