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Jackson National Life Insurance Company Sr. Talent Success Consultant in Lansing, Michigan

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Job Purpose

The Senior Talent Success Consultant will play a key role in developing and delivering human capital strategies and solutions to meet business objectives. The focus is on building sustainable learning and development within Jackson at all levels in the organization. The priority will be to develop, design and facilitate programs to grow Jackson's internal talent, developing and preparing the talent pipeline through learning opportunities, career planning and coaching.

Essential Responsibilities

  • Works with management to develop and maintain a talent development strategy, to include assessing and evolving the learning and development portfolio to support career growth, aligning performance management with business strategy, and developing a coaching and mentoring culture.

  • Designs, develops, implements and assesses talent management strategies, processes, and required governance to increase focus on development, performance, career management, and retention of talent.

  • Develops and implements select talent programs to support our internal talent pipeline work.

  • Develops and executes approaches to build organizational capability through development planning that could include development activities such as targeted assignments, experiential learning, coaching, mentoring, 360 feedback, formal education, and leadership programs.

  • Stays abreast of latest developments in talent management, learning, and organizational development, to serve as a subject matter expert and consultant for critical talent issues.

  • Applies a structured talent management and human performance methodology to the design, development, implementation and measurement of programs and processes, aligned with meeting the Company‚Äôs objectives.

  • Works with leaders and associates at all levels, as appropriate, with the goal of driving appropriate human capital development solutions.

  • Leads and facilitates meetings, focus groups, and other working sessions to help solve difficult problems, align disparate viewpoints, gather data and build capabilities.

  • Manages the maintenance and execution of talent development and performance management processes.

  • Participates in planning and road mapping activities to identify impact on other cross-functional programs.

  • Researches and recommends the use of vendor-based solutions for organizational, talent development and performance improvement programs and initiatives.

  • Provides regular reporting on development evaluations, effectiveness, and impact on business goals and objectives.

  • Partners with assigned business groups by assisting with development plans, performance improvement plans, and succession plans.

  • Serves as talent liaison and partners with assigned business groups to provide guidance on effectively developing, driving and executing talent programs and processes.

  • Provides effective talent advisory services and employee engagement support to assigned business groups (e.g. Talent Mapping, Succession Planning and Performance Management).

  • Provides coaching and consultation with high potential leaders, focused on effective development planning and execution.

  • Provides team effectiveness improvement solutions.

  • Assists employees of the organization in career-pathing initiatives by identifying individuals' strengths and opportunities, and recommends training or development opportunities to assist employees in meeting career objectives.

  • Consults with business stakeholders to provide feedback and perspective on individual training and development opportunities based on organizational needs.

  • Supports talent development and talent acquisition on initiatives that are focused on driving the talent strategy.

  • Assists with the execution of the annual performance management process.

  • Assists in change management initiatives.

  • Measures effectiveness of talent strategies and programs through dashboard reporting and analysis.

  • Manages sensitive and/or confidential data appropriately.

Other Duties

  • May lead or assist in the following areas: - Skills platform development - Instructor-led training - Managing talent strategy related projects

  • Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

  • Proven ability to conduct development needs analysis, ensuring that solutions address the correct root cause, and that the impact to the business is measurable.

  • Strong knowledge and understanding of talent and performance management, culture, organizational development, and HR practices.

  • Proven ability to work with leaders at all levels, as a consultant, resource, coach and mentor.

  • Strong understanding of succession management, and a demonstrated ability to develop and deliver programs for individuals at all levels of the organization.

  • Strong coaching and facilitation skills, ability to leverage facilitator skill and experience, participant knowledge, and participation to maximize impact.

  • Ability to manage multiple projects and processes, organize deliverables and resources, and prioritize details to meet deadlines.

  • Ability to operate independently with limited oversight.

  • Ability to travel 10-20%.

  • Excellent written and verbal communication skills.

  • Exceptional interpersonal and influence skills.


  • Bachelor's Degree with emphasis in HR, Industrial/Organizational Psychology, Business Administration, or related field required.

  • Master's Degree preferred.

  • 5+ years of related talent or leadership development experience, with experience in the assessment, development, delivery and measurement of succession and development programs required.

  • 8+ years of human resources experience preferred.

We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

At Jackson, our employees are empowered to bring a fresh perspective, confront new challenges, and define their own career paths. We value the unique perspectives and innovative ideas that come from our employees' diverse backgrounds.

Jackson is the marketing name for Jackson National Life Insurance Company (Home Office: Lansing, Michigan) and Jackson National Life Insurance Company of New York (Home Office: Purchase, New York). Jackson National Asset Management, LLC (JNAM) located in Chicago, Illinois, is an SEC-registered investment adviser and Jackson subsidiary.

Annuities are distributed by Jackson National Life Distributors LLC, Member FINRA.

Jackson companies offer an outstanding benefits package including competitive pay, bonuses, comprehensive health insurance benefits, a matching 401(k) retirement plan, adoption assistance, education matching gift program and dependent tuition program. Online applications requested. Contact human.resources@jackson.com for alternate formats for accommodation.

To learn more about Jackson's financial strength and results, visit jackson.com (https://www.jackson.com/our-company/financials/landing.xhtml) .