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Humana Director, Product Management, Clinical Pharmacy Products in Las Vegas, Nevada

Description

The Director of Product Management for Clinical Pharmacy Products develops and evaluates new product ideas, enhance existing products or strategic product extensions, and translates research discoveries into marketable products. This role provides strategic advice and guidance to cross-functional team(s). Highly skilled with broad, advanced product experience and business acumen.

Responsibilities

As the Director of Product Management for Clinical Pharmacy Products, you will be responsible for defining and leading the execution of Humana's Pharmacy-based product strategies, product management and product roadmaps. Working closely with the Associate Vice President of Pharmacy Product Management, you will drive the development of strategic, high-performing transformational clinical products with an opportunity to lead and develop a product team in the future.

In this role, you will be responsible for surveying pharmacy market needs and engaging with customers to understand relevant trends and identify product gaps. You will design and lead feasibility studies define product requirements and forge strategic partnerships with external organizations. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates. The ideal candidate has significant experience launching clinical products and leading highly cross-functional teams to create meaningful health care experiences. If you thrive in a fast-paced environment and are known for your incredible leadership, and execution skills, we can't wait to meet you.

Key Responsibilities

  • Accountable for strategic product planning and establishing a shared vision for product portfolio.

  • Makes decisions on all aspects of the assigned products including managing the full end-to-end product lifecycle, user and buyer experiences, development, commercialization and for ensuring the investment and performance are consistent with customer needs.

  • Responsible for the end-to-end member journey experience for identified products, defining requirements to drive improved customer experience and outcomes based on external inputs (e.g. regulatory changes, member needs, market innovation, etc.).

  • In collaboration with other product and clinical leaders, accountable for defining and leading the execution of roadmap for a unified customer experience across our applications and services.

  • Partners closely with operations, vendors, customer success teams and/or enterprise teams, to drive the development of products, including test and learns, that deliver clinical, experiential and financial outcomes.

  • Build and manage a high-performing team to provide Humana with product performance, reduced trend and growth.

  • Serve as the focal point for leadership with internal partners making key strategic product and positioning decisions.

  • Accountable for budget, scope, prioritization and execution for the assigned product lines.

  • Validates new market opportunities, assesses client needs/willingness to pay and builds ROI-driven business plans.

  • Collaborates with other product leaders to seek new opportunities to monetize our distinctive competence.

  • Define and create reporting packages that will inform the success of products. Responsible for reporting on product and client-level outcomes: uptake, consumer engagement, clinical impact.

  • Develop, manage and report out on product level P&L (profit and loss) statements

  • Responsible for how Humana will unlock new markets, position products vs. competitors and effectively price products

  • Lead the creation of market facing product story and materials. Partner with sales and account management to increase utilization of the product portfolio

Required Qualifications

  • 8+ years in product management

  • 5+ years of experience in developing, executing and managing transformational clinical or health care products

  • Proven record in developing clinical strategy, vision and roadmap

  • Ability to drive significant transformation

  • Solid track record of driving solutions that achieved clinical and financial outcomes

  • Competence working on very large and most complex assignments

  • Strong ability to drive cross functional teams to alignment in the midst of ambiguity

  • Ability to adapt quickly and juggle multiple competing priorities in a fast paced environment

  • Strong verbal and written communication skills with the ability to comfortably and effectively communicate with a variety of business leaders from operators, to physicians, to management

  • Both quantitative and qualitative analysis experience, with the ability to drive to trend identification and actionable insights

  • Bachelor's degree in Business, Healthcare Administration or other related fields

Desired Qualifications

  • 2+ year of pharmacy benefit management experience

  • 1+ year of mail order pharmacy or e-commerce experience

  • Proven experience in developing and managing P&L and equivalent operational KPIs

  • Experience serving Medicare and Commercial populations

  • Master's degree or MBA preferred

Additional Information

Humana is a Fortune 50 market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we serve, Humana is committed to advancing the employment experience and vitality of the associate community. Through offerings anchored in a whole-person view of human well-being, Humana embraces a focus on stimulating positive individual and population changes while nurturing a sense of security, enabling people to live life fully and be their most productive.

Come help us redefine the future of healthcare. With a history of transformation over the last 50 years, Humana is once again transforming itself using a startup approach. We are seeking leaders who are passionate about solving big problems in healthcare.

Scheduled Weekly Hours

40

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