Social Worker Case Management - Inpatient - Days

Location: WellSpan Health, Lebanon, PA

Schedule: Full Time

Sign-On Bonus Eligible

Remote/Hybrid

Regular

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Schedule:

Monday - Friday 7:30am to 4pm

Weekend and Holiday Rotations

General Summary

Plans, organizes and implements social work for patients and families. Works in a team model to address patient care needs.

Essential Functions:

• Assesses patients/families in need of psycho-social support throughout the patient's hospitalization and assists patients who require care coordination or community resources referrals. Advocates for patient self-determination and appropriate level of care.

• Identifies discharge plan by making arrangements for psycho-social, psychological and practical assistance across the continuum of care. Actively engages the patient and family in the assessment, problem solving and referral process including transfer and discharge plans.

• Notifies patient/clinical team of potential referrals, documents on the medical record in a timely fashion: psycho-social assessments, identified plan, barriers, changes and progress toward plan completion. Notifies final outcome and patient satisfaction.

• Interacts with the interdisciplinary team in the development of the treatment/discharge plan addressing the patient's/family's psycho-social support.

• Coordinates family meetings. Assists patients and families in navigating the healthcare system.

• Performs a variety of functions to address patient's psycho-social needs with referrals for counseling, community services, protective services, and financial assistance referrals (MA application).

Common Expectations:

• Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).

• Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.

• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.

• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

• Prepares and presents utilization data analysis as required.

• Develops and initiates educational programs regarding utilization management principles.

• Attends meetings as required, and participates on committees as requested.

Required for All Jobs:

• Performs other related duties as identified.

• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.

• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

• Standing - Occasionally

• Walking - Occasionally

• Sitting - Frequently

• Reaching - Rarely

• Talking - Frequently

• Hearing - Frequently

• Repetitive Motions - Occasionally

• Eye/Hand/Foot Coordination - Occasionally

Working Environment:

• Occupational Hazards - Occasionally

Qualifications

Minimum Education:

• Bachelors Degree Must be degreed in social work or social welfare per PA Act 68 of 2008. Required

Work Experience:

• Less than 1 year Relevant experience. Required

Licenses:

• Basic Life Support Upon Hire Required

• Licensed Social Worker Upon Hire Preferred

Knowledge, Skills, and Abilities:

• Excellent interpersonal/communications skills.

• Basic computer skills.

• Able to maintain confidentiality.

• Able to act in a professional manner.

• Maintains job competency.

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You’re unique and you belong here.

At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email atemployment@wellspan.org. We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.