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Unilever Global People Communications Manager in London, United Kingdom

Job Title: Global People Communications Manager

Location: 100VE

At the heart of Unilever’s single integrated Compass strategy is our purpose to make sustainable living commonplace. The Compass is structured around three beliefs: Brands with Purpose Grow; Companies with Purpose Last; People with Purpose Thrive and it drives our strategic choices as a company to deliver our vision.

We will demonstrate how our purpose-led, future-fit business model drives superior performance and consistently delivers financial results in the top 1/3 of our industry. As we grow, powered by the 5 growth fundamentals, we will further embed social, environmental, and economic responsibility into our business.

Unilever has already an enviable reputation in employee engagement. Now, with the refreshed Unilever Compass in place, including new ambitious social and environmental commitments, a ground-breaking approach to the future of work, and a focus on holistic well-being and hybrid working, we now want take employee communication and engagement to new heights.

The Global People Communications Team is focused on four core strategic areas: All-colleague Communications including Global HR Communications; Leadership Communications; Equity, Diversity & Inclusion and Transformation Communications.

Our agenda for internal communications is built around the four core strategic areas above. The team provides best in class communications to a diverse global employee audience, as well as distinct audiences such as senior leaders. The Communications Manager will lead and support a wide range of communications activities within these agendas. The Communications Manager will manage and maintain strong relationships with other teams, within the wider Communications & Corporate Affairs Function, as well as in other parts of the business – including senior stakeholders. They will be the day-to-day custodian of core channels and drive best practise and innovation across those channels.


As global communications, our purpose is to build trust and unlock growth by positioning Unilever as the global leader in sustainable business. We do this through three strategic drivers:

· Shape our reputation as the leading purpose-led, future-fit business

· Embed our strategy, culture, and values and inspire employeebelonging and advocacy

· Deliver growth and savings through corporate affairs and guidingbrands with purpose

The mission of the Global People Communications is primarily focused on leading to deliver the second of these three drivers. We aim to help our colleagues around the world to feel a sense of belonging – connected to one global Unilever company- human, purposeful and accountable.


  • Development, ownership, and delivery of campaign plans, enabling successful implementation by prioritising and aligning activities in each of our strategic pillar areas.

  • Be the day-to-day custodian of our core global employee communications channels.

  • Drive best practise and innovation across those channels and manage interaction with stakeholders in IT.

  • Lead campaign work streams, managing project teams and assigning production and delivery tasks to team members or to external agencies.

  • Editorial oversight and commissioning of articles, videos, and other content.

  • Produce and curate content such as articles, messaging documents, or social posts etc as required.

  • Support senior colleagues and stakeholders to build their short, medium, and longer-term plans

  • Oversee and manage the quality of work delivered by third-party suppliers and agencies against service level agreements

  • Approve content to be published, ensuring it meets all quality control checks and accessibility standard, developing Unilever’s voice and visual identity in-line with our branding and company goals

  • Work cross-functionally and collaborate with other teams to enhance and improve the employee experience, identifying new opportunities for content creation.

  • Act as main interface with the Global Content Team.

  • Actively engage and coordinate stakeholders in all areas of the business for content in the production of internal communications and engagement pieces for global channels.

  • Analyse campaign performance and present findings, identify trends and patterns.

  • Analyse content reach and prepare measurement reports for senior management.


Skills and experiences

  • Experience of developing and implementing impactful internal communications campaigns

  • Has a sound knowledge of the various disciplines of communications - particularly employee communications and engagement, social media and campaigns and events management.

  • Well-versed and up to date with respect to evolving communications technologies.

  • Strong knowledge of the Microsoft Office 365 suite, with strong Sharepoint skills.

  • Experience of producing and editing video for digital channels and using photo and video editing software.

  • Exceptional knowledge of social media platforms and digital media outlets alongside business and marketing acumen. Community management – ability to use internal social platforms to drive engagement.

  • Ability to use analytical tools, such as Google Analytics to generate accurate reporting. Ability to analyse data and spot trends.

  • Solid project management skills - ability to manage conflicting priorities and a varied workload with multiple stakeholders and work to tight deadlines.

Attitude and attributes

  • Excellent written and verbal communication skills

  • Strong understanding of how to plan and execute communications for diverse audiences

  • Highly collaborative with the confidence and skills to engage and manage a wide range of stakeholders

  • Passion for high performance with a desire for flawless execution, strong attention to detail and a track record of delivering plans with measurable results.

  • Creative and champions new ideas to produce innovative campaigns

  • You live and breathe digital – it’s a huge part of the way that you live and work.

  • A purpose-led individual who can demonstrate cultural sensitivity and personal resilience.

  • Agile mindset with a flexible and adaptable management style

  • Talent catalyst – eager to develop yourself and others.

  • Can work under pressure and against the clock.

  • Proactive and able to manage projects independently.

Desired experience:

  • Relevant experience in corporate communications with strong internal communications experience

  • Solid experience and understanding of external communications preferred

  • Strong working knowledge of Unilever and our business operations an advantage.


    About Unilever

    Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

    Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’


    In September 2020, Unilever announced the intention to build a new sustainable campus site in Kingston, London to house the employees who currently work in 100 Victoria Embankment in Blackfriars, Lever House in Kingston and Graze in Richmond. We are creating our own Unilever sustainable, agile work environment, purposefully bringing us together in our own Unilever ecosystem. The campus is due to be completed in early 2025 and will consist of two interconnected buildings, as well as landscaped surrounding areas.  

    What We Offer

    Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

    Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

    Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever | Unilever (https://www.unilever.co.uk/planet-and-society/equity-diversity-inclusion-at-unilever-uki/) .

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    How is Unilever tackling this?

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Job Category: Communications and Corporate Affairs

Job Type: Int Comms and Engagmnt Mgr

Industry: UnileverExperiencedProfessionals