Product Operations Specialistat LiveRamp

London, England, United Kingdom

ABOUT LIVERAMP

LiveRamp is the leader in data connectivity, helping the world’s largest brands use their data to improve customer interactions on any channel and device. We thrive on mind-bending technical challenges and value entrepreneurship, humility, and constant personal growth.

ABOUT THIS JOB

Do you love working with incredibly smart people who inspire you to be better and work harder every day? Do you thrive in highly cross-functional roles that work across engineering, product, and sales? Are you excited to work with clients and use your technical skills to come up with real-world business solutions that drive substantial revenue? Consider joining us. This role will be based out of our rapidly growing London office.

RESPONSIBILITIES

• Own and manage the onboarding process and technical setup for UK clients using LiveRamp products in the UK

• Work closely with Customer Success Managers to support clients and solve technical challenges as they arise. Own the overall process and matching methodology with our clients and platform partners to maximise match rates of client data and ensure optimal revenue generation for LiveRamp.

• Manage the technical relationship with clients to ensure smooth delivery of data, own issue resolution and technical training to ensure clients are getting maximum value from LiveRamp Connect.

• Contribute towards building a great UK business for LiveRamp.

QUALIFICATIONS & EXPERIENCE

• We don't have all the answers, but you'll need to find them.

• Intermediate computer science skills or the brains and brawn to learn. Comfort with working with API’s, comfort navigating Linux and Unix systems via the command line is a big plus.

• Great communication skills internally and externally. Always answer emails and calls within 12 hours.

• Type S(tartup) personality: smart, ethical, friendly, hard-working and proactive (no exceptions).

• Fluency in Spanish and/or German desirable.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.