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Netflix Studio Logistics Specialist - FTC in London, United Kingdom

Netflix is the world’s leading digital entertainment service with millions of subscribers all over the globe. We are in search of self-starting individuals to support our Studio Logistics operation as our business expands worldwide.

We are seeking a freight forwarding specialist who would be involved in day-to-day shipping requests, supporting logistics projects, cultivating vendor relationships, and providing excellent customer service to both our internal and external stakeholders.

Minimum Requirements

  • At least 5-10 years of working experience in international Film, TV and/or Broadcast/Entertainment freight forwarding, principally airfreight but some experience/knowledge of ocean and road transport.

  • Successful candidate is likely to have extensive experience in all aspects of international logistics with supply management knowledge

  • Basic understanding of Import/Export compliance, including knowledge of Customs procedures/entries, Carnets, Shipping Documentation, Dangerous Goods Regulations & CITES

  • Experience in developing and managing external supplier relationships, including partnerships with worldwide international freight forwarders and integrated carriers (e.g. Fedex, DHL etc)

Responsibilities include, but are not limited to:

  • Work with cross-functional partners to strategically plan and manage logistics/transportation

  • Support ad-hoc projects that may require both domestic and international shipping

  • Oversee provision by vendors of quotations, status updates, guidance on international shipping and compliance, and excellent customer service to both internal and external stakeholders

  • Collaborate with the Netflix Trade Compliance team to handle logistics requests in consideration of and compliance with each country’s unique rules and regulations

  • Work with productions, studio personnel and cross functional/internal teams to enable delivery of goods globally and in a timely manner

  • Process requests in a high-pressure, fast-paced environment

  • Manage the logistics repository database

  • Liaise with Netflix preferred logistics vendors to develop best practices that are scalable for our ever-growing Studio presence

Desired Skills/Attributes

  • Extremely detail-oriented and highly organized

  • Excellent verbal and written communication skills

  • Customer service experience preferred

  • Occasional travel required, including visits to vendors, warehouses, and productions when possible

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