Netflix Studio Logistics Specialist - FTC in London, United Kingdom
Netflix is the world’s leading digital entertainment service with millions of subscribers all over the globe. We are in search of self-starting individuals to support our Studio Logistics operation as our business expands worldwide.
We are seeking a freight forwarding specialist who would be involved in day-to-day shipping requests, supporting logistics projects, cultivating vendor relationships, and providing excellent customer service to both our internal and external stakeholders.
At least 5-10 years of working experience in international Film, TV and/or Broadcast/Entertainment freight forwarding, principally airfreight but some experience/knowledge of ocean and road transport.
Successful candidate is likely to have extensive experience in all aspects of international logistics with supply management knowledge
Basic understanding of Import/Export compliance, including knowledge of Customs procedures/entries, Carnets, Shipping Documentation, Dangerous Goods Regulations & CITES
Experience in developing and managing external supplier relationships, including partnerships with worldwide international freight forwarders and integrated carriers (e.g. Fedex, DHL etc)
Responsibilities include, but are not limited to:
Work with cross-functional partners to strategically plan and manage logistics/transportation
Support ad-hoc projects that may require both domestic and international shipping
Oversee provision by vendors of quotations, status updates, guidance on international shipping and compliance, and excellent customer service to both internal and external stakeholders
Collaborate with the Netflix Trade Compliance team to handle logistics requests in consideration of and compliance with each country’s unique rules and regulations
Work with productions, studio personnel and cross functional/internal teams to enable delivery of goods globally and in a timely manner
Process requests in a high-pressure, fast-paced environment
Manage the logistics repository database
Liaise with Netflix preferred logistics vendors to develop best practices that are scalable for our ever-growing Studio presence
Extremely detail-oriented and highly organized
Excellent verbal and written communication skills
Customer service experience preferred
Occasional travel required, including visits to vendors, warehouses, and productions when possible