What You Will Do

The Mobile Device Solutions Architect (SA) will be a team member for a highly visible Innovative Customer Experience (ICE) Division that focuses on delivering modern solutions in a timely manner and building relationships throughout Information & Technology teams and across Los Alamos National Laboratory (LANL).

As a Microsoft Intune systems expert your core job requirements include the design, deployment, and support of configuration management principles using hybrid (on-premises and cloud) Microsoft solutions for managing and ensuring the security and compliance of all types and models of mobile devices supporting a wide range of use cases. You will promote and develop relationships across the division to meet the needs of mobile device configuration, testing, and patching. Within ICE Device Configuration Services, the Intune Engineer will act as a senior subject matter expert for a team that has initiatives targeting the future of mobile device management and use.

This position will be filled at either the Solutions Architect 3 or Solutions Architect 4 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.

Solutions Architect 3 (SA-3) ($112,000 - $186,700)

The solutions architect serves as principal architect of large and complex hardware, software, database, networking, and/or telecommunication solutions. Determines Laboratory-wide requirements and incorporates these requirements into solutions that may be commercial-off-the-shelf (COTS) or internally developed software and hardware. May be responsible for project management in implementing complex solutions. May be responsible for oversight of project documentation, marketing, training, budget, schedules, resource utilization, and benefits realization on complex solutions projects.

Solutions Architect 4 (SA-4) ($135,300 - $227,700)

Has wide-ranging experience in an enterprise environment, uses professional concepts and Laboratory objectives to resolve complex issues in creative and effective ways. Frequently contributes to the development of new theories and methods. Considered expert in field within the organization. Develop resolutions to complex problems that require the frequent use of creativity and where analysis of situations or data requires an in-depth evaluation of variable factors. Work is accomplished without considerable direction. May coordinate activities of other personnel. Exerts significant latitude in determining objectives of assignment, and determines the methods and procedures needed for new assignments.

What You Need

Minimum Job Requirements:

Job Requirements for Solutions Architect 3:

• Demonstrated high level administration of a large Microsoft Intune implementation as a Mobile Device Management system including device policy development and enforcement.

• Demonstrated technical support of iOS and Android devices including provider/carrier management systems such as Apple Business Manager.

• Expert knowledge and demonstrated application of current and future network, telecommunication, data management, security, hardware, software development, and systems programming technologies, how they interoperate, and how to architect complex solutions.

• Demonstrated excellent written and oral communication skills, organizational and project management skills including the development and publishing of guidance and policies.

• Demonstrated team-building experience with technologists.

• Demonstrated excellence in understanding security principles for infrastructure deployment and configuration.

• Knowledge in the use of project management methodologies and technologies.

• Demonstrated excellence in working professionally with customers, vendors, and coworkers to maintain a successful work environment and complete mission.

Additional Job Requirements for the Solutions Architect 4:

In addition to the requirements outlined above, qualification at the higher level requires:

• Demonstrated implementation and maintenance of a successful enterprise Intune environment.

• Extensive experience providing technical leadership and architectural direction for complex systems.

• Strategic thinking in the formulation of solutions and capabilities to ensure that long-term business objectives and impact are factored into the design process.

Education/Experience for Solutions Architect 3: Position requires a minimum of 10-15 years of related experience. At this level, post-graduate coursework may be desirable.

Education/Experience for Solutions Architect 4: Position requires a Bachelor's Degree and 15 years of related experience or an equivalent combination of education and experience directly related to the occupation. At this level, postgraduate coursework may be expected.

Desired Qualifications:

• Experience with other Mobile Device Management solutions (BB UEM, Mobile Iron, etc.).

• Experience with Microsoft Office 365 services and concepts (Intune, Entra ID, Exchange Online, OneDrive, SharePoint Online, Teams, etc.).

• Understanding of public key infrastructure (PKI) and certificates.

• Understanding work-flow concepts and technologies (Power Apps, Power Automate, etc.).

• Configuration Management principles (SCCM, AutoPilot, patch management, vulnerability remediation).

• ITIL/ITSM framework experience

• Certifications: MS365 Endpoint Administrator Associate or higher

Work Location: The work location for this position is hybrid and is located in Los Alamos, NM. Hybrid is defined as working partially onsite/partially offsite but within 2 hours ground commute of this location. All work locations are at the discretion of management and can change at any time with appropriate notice.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 Year.

Note to Applicants: Please provide a comprehensive cover letter that details how you meet the qualifications for the position.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High Deductible medical insurance with the same large nationwide network

• Dental and vision insurance

• Free basic life and disability insurance

• Paid childbirth and parental leave

• Award-winning 401(k) (6% matching plus 3.5% annually)

• Learning opportunities and tuition assistance

• Flexible schedules and time off (PTO and holidays)

• Onsite gyms and wellness programs

• Extensive relocation packages (outside a 50 mile radius)

Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2 (https://directives.nnsa.doe.gov/supplemental-directive/sd-0206-0002) . Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 (https://www.directives.doe.gov/directives-documents/400-series/0472.2-BOrder-chg1-pgchg) for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call 1-505-665-4444 option 1.