Description

Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world including the fastest-growing startups, largest enterprises, and leading government agencies to power their infrastructure.

For this role we are seeking an experienced Senior Business Operations Manager to work as strategic business partner to the EMEA Tech Leader.

In this role you will help define, build, launch and optimize cross-area and cross-functional programs and initiatives. You will own operational cadences, reporting and drive efficiencies and acceleration mechanisms. The key to your success is excellent attention to detail, a strategic mindset and ability to translate strategic priorities into operational mechanisms and delivery initiatives - all whilst bringing the business on the journey. You are a trusted advisor for the EMEA Tech leadership team as well as their teams. You will always push the operational efficiency so that we scale our impact and maintain a high bar for quality.

The successful candidate is analytical and possesses a passion for developing insights from data. They should be able to communicate those insights effectively to business stakeholders. The candidate should demonstrate critical analytical thinking and the willingness to dive deep.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Key job responsibilities

• Identify initiatives that quantify and drive the most value of our tech resources on our customers.

• Track and report all key performance indicators, goals, efficiency and trend analyses during monthly business reviews. Develop management dashboards and reports

• Prepare ad hoc analysis & participate on projects as needed.

• Identify and drive programs that will support achieve attainment of strategic objectives

• Analyze data and trends to make informed recommendations to managers and drive change

• Collaborate with other GEO teams to identify and implement best practices.

• Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards, processes and programs.

• Collaborate with other Business Operations Managers to identify and share best practices.

About the team

Launched in 2019, the EMEA Business Operations team is a new and fast-growing team. We are still at the beginning of our journey and there is a lot of room to bring innovative ideas, build new projects and have a great impact on our AGS organization.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

GSO2024

Basic Qualifications

• Bachelor's degree or equivalent

• Experience using Microsoft Excel to manipulate and analyze data

• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

• Experience using Salesforce (or other CRM tool) or BI tools

• Experience presenting to senior leadership

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.