Job Information
11 Mile Truck Frame & Axle Heavy Duty Estimator in Madison Heights, Michigan
Job Description:
- Estimate collision damages and prepare itemized damage appraisals outlining costs of parts, materials, and labor necessary to restore vehicles to their pre-loss condition.
- Work in AudaTex Estimating software.
- Travel to sites where the damaged vehicles are located, as well as in our facility.
- Correspond with customers over the phone and negotiating damage settlements.
- Draw accurate conclusions on vehicle total loss declarations based on damage assessments, manage customer interactions and expectations effectively during the claims process.
- Manage concurrent tasks throughout the claims process professionally and efficiently in accordance with operational standards.
- Communicate frequent status updates to the supervisor & management.
- Create, submit & gain proper approval for supplements.
- Work effectively with the parts department & technicians.
Demonstrate great customer service skills, verbal/written communication skills, organizational skills and strong computer skills.
Physical Requirements:
- Ability to lift 5 -- 40 lbs.
Requires moderate to high level of physical activity
Qualifications:
- Achieved 5 years of heavy truck estimating experience in either a heavy truck shop or insurance carrier preferred.
- Valid driver's license.
- High School Diploma or equivalent.
- Verifiable work history.
- ICAR certification preferred.
Understanding and compliance with safety rules and practices as well as posted work rules and procedures.
Benefits:
401k, Medical, Dental, Vision, & Short-term Disability Insurance, Vacation Pay, Growth Opportunities, Paid Training, Family Owned & Operated, Long Term Job Security, & Discounts on products and services