JOB REQUIREMENTS: Help us change lives At Exact Sciences, we\'re helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you\'re working to help others. Position Overview The Supervisor, Laboratory Service Engineer provides leadership support to the service engineering staff and will troubleshoot for equipment related escalated issues. This role is primarily responsible for overseeing service engineers during their scheduled shift and ensuring day to day activities in the laboratory sufficiently meet the laboratory\'s equipment needs. The Supervisor, Laboratory Service Engineer is expected to spend approximately 10% of their time performing lab service maintenance and repairs in the lab. Essential Duties Include, but are not limited to, the following: Serve as the primary source of contact for service engineers, overseeing day to day service engineer functionality. Conduct routine check in meetings with each service engineer, as appropriate. Provide mentoring and technical guidance to service engineers. Ensure ample coverage for day-to-day workload needs; recommending approval or rejection of requested time off. Maintain oversight for quality of mechanical work performed and of appropriate documentation. Escalate any quality or performance concerns of engineers to management. Provide information and suggestions to the appropriate resource to improve company technical documentation or processes. Work closely with the technical service team to provide service requirements and potential operational improvements. Assist and coordinate training methodology and training documentation in conjunction with other engineer leads/leadership. Escalate service concerns, as appropriate. Support instrument and automation services leadership in the introduction and adoption of organizational initiatives. Provide feedback on the effectiveness of training for new employees, training methodology, and training documentation in conjunction with other engineer leads/leadership. Ensure that assigned support requests from cross-functional project teams or business units are being actively addressed. Ensure that any incoming support requests from outside of the normal channels are properly routed to ensure they are... For full info follow application link. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company\'s affirmative action program are available to any applicant or employee for inspection upon request. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/87682CC334B24DD7