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NTT America Solutions, Inc. Alliance Manager in Madrid, Spain

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

The primary responsibility of Senior Partner/Vendor Alliances Specialists is to consult with various stakeholders in the achievement of revenue and program targets by implementing alliance/vendor partnership plans that are robust and competitive.

Working at NTT

Key Roles and Responsibilities:

  • Develop alliance strategy, plan, and metrics for assigned accounts.

  • Regularly review and adjust strategy and plan based on shifts in technology and market trends.

  • Ensure partners are able to deliver successful implementations resulting in shared customer success.

  • Identify appropriate contacts and target businesses/organisations, cultivate interest, nurture leads.

  • Develop alliance strategy, plan, and metrics for assigned accounts.

  • Regularly review and adjust strategy and plan based on shifts in technology and market trends.

  • Ensure partners are able to deliver successful implementations resulting in shared customer success.

  • Identify appropriate contacts and target businesses/organisations, cultivate interest, nurture leads.

  • Develop the ability to provide leadership, develop trust, negotiate objectives, and work directly with a broad group of senior executives across industry verticals.

  • Work cross-functionally with legal and finance to structure, negotiate and finalize partnership agreements.

  • Launch partnerships, create alliance marketing plans, train sales teams, and develop initiatives to strengthen alliance results.

  • Ensure commitment from partners for pipeline generation and revenue goals.

  • Hold quarterly business roadmap sessions with partners, aligning on strategies for mutual growth.

  • Administer pipeline management and accurate sales forecasting.

  • Ensures the partner is able to successfully execute on behalf of mutual customers.

  • Align the partners’ go-to-market strategy, promoting the partner’s capabilities to the broader organisation.

  • Work closely and collaboratively with the partner enablement team and others to ensure delivery of clear and coordinated enablement across the partner lifecycle.

  • Secure, validate and submit proof of performance criteria to claim partner funding for NTT activities associated with milestone and MOU payments.

  • Orchestrate cross-functional collaboration with the consistent and systematic monitoring of the established partner plan to ensure its sustained success.

  • Inspect and reconcile partner investments and align against agreed key performance indicators.

  • Measure, track and reconcile to retain partner status and maximize profitability.

  • Coordinate Major Events and associated expense management

  • Manage Partner portal access, credential management and administration

  • Facilitate Partner Training events for Sales and Technical teams

  • Deal Registration enablement, active surveillance and program owner for assigned partners

Knowledge, Skills and Attributes:

  • Strong interpersonal, communication, and organisational skills

  • Strong analytical skills and display good business acumen

  • Strong relationship building skills with the ability to engage with a variety of internal and external stakeholders

  • Strong team players and maintain the integrity and display good attention to detail

  • Strong analytic and negotiation skills

  • Strong knowledge of strategic partner programs

  • Great presentation, verbal, and writing skills; ability to communicate complex ideas effectively across a wide range of audience levels and functions

  • Strong organisational skills

  • Demonstrable network of industry contacts

  • Able to focus and execute in a changing environment

  • Ability to make things happen

  • Demonstrated analytical, organisational, and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams

Academic Qualifications and Certifications:

  • Relevant Bachelor’s degree (e.g. Business, Commerce)

Required Experience:

  • Advanced demonstrated business development experience, preferably in IT services environment

  • Advanced demonstrated experience in channel sales or channel management role

  • Advanced demonstrated experience establishing and managing alliance programs that produce revenue

  • Proven history of working independently and with cross-functional sales, marketing, and product management teams to achieve alliance objectives

  • Advanced demonstrated experience leveraging those contacts to build mutually beneficial partnerships to drive revenue

  • Advanced demonstrated experience in running programs around partner plan execution

Skills Summary

Client Advocacy, Contract Management, Customer Relationship Management (CRM), Financial Analysis, Program Management, Program Strategy, Sales Management

What will make you a good fit for the role?

Workplace type :

Hybrid Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.

  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

  • Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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