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RELX INC Customer Data Mgmt Coordinator I in Manila, Philippines

Job Description Summary

  • Develops and maintains customer information database (usually specific data marts) to support analysis, application development and data driven marketing techniques

  • Manages information security, data protection, data quality and exchange

  • Liaises with the IT and other data management functions as required both internally and externally

  • Responsible for entering and verifying contact information through manual processes.

  • Perform web searches to critically validate detailed law firm, corporate, academic tax, bar and government data and make corrections into database as and when necessary.

  • Validate/acquire data from external data sources (Via Web)

  • Compliance with data cleansing guidelines.

  • Ensuring highest data quality and error free delivery of data.

General Profile

  • Able to follow set instructions and processes to complete work

  • Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions

  • Has prior relevant training or related work experience

  • Has working knowledge and skills

  • Recommended Skills Functional Knowledge: Performs routine tasks following specific instructions or under supervision

  • Business Expertise: Understands how the assigned duties relate to others in the team and how the team integrates with other teams

  • Leadership: Has no supervisory responsibilities; manages own workload

  • Problem Solving: Work is clearly defined and completed according to instruction

  • Impact: Impacts own team through the accuracy and quality of work Interpersonal

  • Skills: Uses communication skills to exchange information

Qualifications:

  • Experience in database management, as well as data mining and customer segmentation

  • Has strong sense of ownership relating to tasks and responsibilities

  • Organized and very systematic in handling tasks at hand

  • Provide sound and sensible recommendation for improvement

  • Bachelor's degree or equivalent experience

  • Must have excellent written and verbal communications skills and the ability to effectively collaborate across all levels of the organization.

  • Proven success at managing change.

  • Strong organizational, prioritization and delegation skills.

  • Proven problem solving and analytical skills.

  • Detail oriented and project management skills.

    LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

    Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.

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