Employment Type:

Full time

Shift:

Description:

At Loyola, we know you’re more than your job. We see you and all your potential. That’s why we invest in our people. Flexible scheduling, tuition reimbursement and day one benefits… at Loyola, what’s important to you, is important to us. Join our family.

• Benefits from Day One

• Daily Pay

• Career Development

• Tuition Reimbursement

• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)

• Referral Rewards

Join our team as a Patient Transportation Specialist and contribute to our commitment to providing safe, timely, and courteous transportation services for patients. Under the supervision of the Operations Supervisor, you will play a vital role in ensuring patients reach their destinations efficiently while maintaining accurate records of all transportation activities. This position requires a dedication to professionalism, customer service, and adherence to organizational policies and regulations.

Primary Responsibilities:

• Report to work punctually, well-groomed, and in a clean, pressed uniform each day.

• Review daily agenda of pre-scheduled calls and plan routes accordingly.

• Transport patients to their destinations according to the established schedule.

• Maintain a calm, pleasant, and courteous attitude towards patients and allied health personnel.

• Promptly report any issues or delays to dispatch.

• Utilize Loyola Medicine Transport two-way radio in a professional manner at all times.

• Ensure the designated vehicle is clean inside and out, washing daily at the end of shift.

• Complete Loyola Medicine Transport check out list daily before driving.

• Prepare and complete all necessary logs, questionnaires, and bills in a neat and timely manner.

• Maintain confidentiality of all employee, corporate, and patient records in compliance with policies, procedures, and regulations, including the Bloodborne Pathogen Plan.

• Fulfill any additional responsibilities as assigned.

Key Qualifications:

• Demonstrated excellence in customer service skills.

• Adherence to departmental customer service, service excellence, and performance standards.

• Personal commitment to the organization's core values and involvement in the performance improvement process.

• Practice safe work practices and attitudes, including adherence to safety rules and participation in safety programs.

Position Requirements:

Minimum Education: High School diploma or equivalent.

Ability to read maps and a good knowledge of Chicagoland area.

CPR preferred, or must complete an adult CPR class within six months of employment.

Contact with Others: Excellent ability to communicate with allied health personnel.

Analytical Demands: Problem-solving skills necessary to be able to prioritize assignments and make decisions accordingly relating to assignment.

Clean motor vehicle record

Working Conditions:

Physical Effort: Physical demands including lifting up to 50 pounds. Climbing stairs, pushing, stooping, bending, kneeling and crouching when needed.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran