Reports To: Network and Systems Manager FLSA: Exempt

Department: Information Technology Location: Memphis, TN

Summary: The Network Administrator supports the health and operation of the network (hardware and software), computers, printers and devices attached to this network. They manage all file servers used to support and operate Bryce Applications as well as 3rd party applications. They are responsible for maintenance of all standards & compliancy. They will perform related tasks as they relate to the network systems at Bryce and assume responsibility for the day-to-day maintenance and reliability of this network.

Essential Functions:

• Network administration (including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications support).

• Provide support to Employees and Helpdesk Personnel with problems relating to computers, network systems, printers and other devices connected to the network

• Manage computer requirements, providing improvement recommendations as to best fit and function

• Manage all servers, keeping them up to date with security and other patches as well as monitor and maintain a healthy storage system

• Implement and maintain change management systems for all servers, applications and systems

• Maintain documentation as necessary for all network systems

• Perform hands-on review of network environments, including network device and server configurations

• Keep aware of new server and application technologies and developments in the industry and provide recommendations as necessary when these new tools apply

• Serve as after-hours on-call support as assigned

• Evaluate and modify system's performance

• Maintain integrity of the network, server deployment, and security

• Assign configuration of authentication and authorization of directory services.

• Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.

• Performs other related work as required

Education and Experience:

• Associate Degree in Information Technology or related field or equivalent combination of education and experience.

• 5 years’ work experience directly related to a Microsoft Windows Server environment

Skills, Abilities, and Personal Characteristics:

• Effective in completion of multi-faceted projects in conjunction with daily activities.

• Ability to effectively interact with diverse personalities; tactful, mature, flexible.

• Excellent verbal/written communication skills.

• Resourceful and well organized.

• Ability to establish credibility and be decisive while recognizing and supporting the organization’s preferences and priorities.

• Results-oriented with the ability to balance other business considerations