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Sunstates Security Customer Service Lobby Ambassadors/Flex - PT - Days & Swings- $29/hr (#725) in Menlo Park, California

Customer Service Lobby Ambassadors/Flex - PT - Days & Swings- $29/hr (#725)

Menlo Park, CA, United States of America

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Join one of the fastest-growing and largest privately-held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments while beingrecognized by Forbes as one of America’s Best Employers in 2021 and 2022. (https://www.sunstatessecurity.com/sunstates-named-best-midsize-employer-2022-by-forbes/) At Sunstates Security, we're committed to hiring, developing and retaining a diverse and exceptionally qualified workforce. As a result, our employees are skilled, knowledgeable and dedicated to providing clients with flawless security service and the peace of mind that comes with it.We work hard to recruit and to retain the best and the brightest people for each client and every site location. We instill in our employees the Sunstates promise to provide a safe, disciplined and friendly work environment with an opportunity for career advancement.If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Job Skills / Requirements


Sunstates Security is hiring Part-time Customer Service Lobby Ambassadors/Flex in the Menlo Park, CA area . These positions offer a pay rate of $29/hr, paid weekly and have the following part-time shifts available:

  • Days 6:00 am - 2:30 pm

  • Swings 2:00 pm- 10:30 pm

    These flex officers will have open availability to work on call shifts either days or swings as listed above.

    Includes a positive work environment with the following benefits:

  • Free lunch daily

  • Free parking

  • Commute-friendly location

  • Extensive industry training

  • Advancement opportunities


  • To be considered, only those applicants who have submitted their most recent applications/resumes will be reviewed.

  • Before submitting your resume, ensure you have reviewed it to correct any typos as well as any grammatical errors.

  • Working knowledge* of basic computer applications such as Microsoft Word, Power Point, Excel, and Google Sheets, Doc, etc.. * Please note: Testing will be incorporated into the interview

  • Must be able to communicate fluently in English which may include composing written reports

  • CA Guard Card preferred

  • CPR Card

  • Successfully complete Sunstates background check which includes a 10 Panel Drug Screen and Fingerprinting/ Live Scan as well as the clients more extensive background check

  • 5 years of security, supervisory and/or management experience preferred along with e xcellent customer service skills

  • Must be 21 years of age or older with a v alid driver's license, a clean driving record, and more than 3 years of driving experience


  • Provide exceptional customer service by upholding our standards in a friendly, professional, and courteous manner.

  • Natural composure and an infectious attitude towards arising issues with the ability to adapt quickly and develop practical solutions with minimal supervision.

  • Prepare all required written reports in an ongoing and timely manner, including but not limited to: Daily Activity Reports (DAR’s) and Incident Reports.

  • Operating phones, radios, and computer systems and applications such as MAC IOS, Microsoft Office 365, and Google Suites

  • Monitoring Closed Circuit Television (CCTV) and alarm panels for emergencies and potential issues

  • Following site specific post orders, pass down messages, and being in compliance with employee handbook guidelines at all times

  • Conduct interior and exterior patrols within an office, and industrial complex

    A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP, and will be able to act quickly and efficiently according to such directives. Sun123

Education Requirements (Any)

High School diploma or equivalent

Certification Requirements (All)

Drivers LicenseCPR/1st AidCA Guard Card

Additional Information / Benefits

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team.

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Sunstates Security, Inc. Private Patrol Operator License #120751

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, 401K/403b Plan, Educational Assistance

This job reports to the Manager

This is aPart-Timeposition1st Shift,2nd Shift,Weekends.

Relocation is not provided and travel is not required

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