Job Title: EDI Coordinator Req ID: 41561 Job Category: Customer Operations/Customer Support Mentor, OH, US, 44060 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Role Set up, troubleshoot and maintain Electronic Data Interchange (EDI) functions for Healthcare and Life Sciences Customer Operations, Accounts Receivable, and Traffic departments. Ensure all inbound and outbound electronic transactions and documents are transacting properly and any issues impacting daily operations are addressed immediately. Support the EDI function by executing on continuous improvements and on-going migration and set ups of transactions. What You Will Do EDI Administration - 85% Work with Customer Operations, Corporate Accounts, Accounts Receivable, Traffic Department, and freight companies to maintain and promote high level of service to and from Trading Partners by understanding ISA#'s, qualifier ID's, Van usage, transaction types, transaction and version specifications, and ordering protocols. Create and maintain bill-to and ship-to locations for Trading Partners in Oracle and Oracle Gateway systems. Identify and make corrections to all errors in Oracle Gateway and Error Corrections programs. Communicate with trading partners how to correct future transmissions. Resubmit EDI invoices for processing. Complete GHX on-boarding requests. Maintain the EDI do not book list. Maintain, add, and delete the incorrect item numbers sent by trading partners in GIS item cross reference table. Support needs for development and maintenance of incoming and outbound ISA, GS, and ST envelopes for trading partners using Gentran Integration Suite (GIS). Ensure Trading Partner documentation and work instructions are up to date. What You Will Do - cont'd Strategic Initiatives - 10% Test new EDI documents and functionality. Stay current on EDI best practices and technology advancements by attending training, seminars and/or conferences. Supports the continuous improvement initiatives within the function, including standard work and the root-cause-countermeasure process in support of key performance indicators (KPIs) Online Storefront Administration - 5% Manage corrections and other order import exceptions generated from STERIS' online storefront Partner with eCommerce team on testing of updates to online storefront What You Need To Be Successful Bachelors degree+ 2 years of applicable business experience in a customer facing role High School Diploma or GED + 4 years of applicable business experience in a customer facing role Must be computer literate. What Will Help You Experience with order entry systems preferred. Working knowledge of Oracle preferred. Must-Have Skills Strong problem solving, analytical and troubleshooting skills. Excellent written and verbal communication skills. A proven team player with the ability to work with minimal supervision. Ability to prioritize and manage multiple tasks. Strong Customer focus. Sense of urgency. Self starter. What STERIS Offers The opportunity to join a company that will invest in you for the long-term. STERIS couldn't be where it is today without our incredible people. That's why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid time off, holidays, matching 401(k), annual merit, and incentive plans. Join us and