Job Title: Pricing & Contract Administration Analyst Req ID: 41513 Job Category: Customer Operations/Customer Support Mentor, OH, US, 44060 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The Pricing and Contract Administration Analyst is responsible for implementation and accuracy of pricing for all US and Canada Customers within the Healthcare business unit. This position is also responsible for execution of pricing and terms for all Healthcare GPO and IDN agreements, as well as GPO Customer alignments. Role provides support and information to STERIS Senior Management, Corporate Accounts, Sales, Marketing, Customer Operations, Distribution, and Redistribution and is the corporate point of contact for all pricing and contract inquiries. Analyst must have a working knowledge of healthcare contracts, purchasing groups, distributors, and healthcare industry changes, and can proactively identify opportunities to enhance STERIS pricing systems to meet evolving needs of the business. This role is considered Hybrid with the requirement of working onsite at our Mentor, OH Headquarters minimum 2 days per week. Additional days onsite may be required within the initial training/onboarding period. Duties Corporate based point of contact for GPO and IDN Customers, Sales team, Corporate Account Directors, Customer Service and Redistribution for all inquiries related to Customer contract alignment, contract/pricing policies, price inquiries, or other contract terms & conditions. Extensive direct contact with the STERIS Corporation customer base, including acute and non-acute care facilities as well as distributors. Review all pricing requests to ensure compliance with STERIS pricing policies and compliance with existing contracts. Administer contract maintenance in Oracle Advanced Pricing module; ensure all contracts, approvals, price files, tier change requests, and other documentation is maintained per department standards and readily accessible by approved team. Complete monthly and quarterly administrative fee and contract rebate payments ($11M average in administrative fees processed and paid annually) and reporting per contractual requirements. Review reports for accuracy and trends, and submit payment requests through iProcurement. Develop procedures and controls to ensure price and freight term accuracy as well as GPO member alignments and administrative fees to mitigate audit risk. Create ad hoc reports and utilize STERIS information systems to support pricing and contract data needs of STERIS Senior Management, Corporate Accounts, Distribution, Sales, Marketing, Government and Customer Service. Reporting needs include sales histories, contract pricing, margin analysis, terms and conditions, membership alignments, and tier qualification. Provide recommendations and subject matter expertise to support proposed special pricing situations, promotions, and ability to implement. Collaborate with STERIS Information Technologies to develop solutions to support STERIS special pricing and contract initiatives. Work closely with Marketing and Distribution to maintain STERIS Healthcare and Distributor price lists: add newly launched products, remove obsolete products, and participate in processes outlined in STERIS Price Calendar. Responsible for training the Pricing & Contract Administration Coordinator and Project Coordinator. Propose modifications to processes and systems to gain efficiencies and meet evolving needs of the business. Own the change process from start to finish, including submission of system change requests, testing,