Job Title: Salesforce Administrator Req ID: 42364 Job Category: Customer Operations/Customer Support Mentor, OH, US, 44202 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The Salesforce administrator supports the management of critical business systems owned by the Business & Sales Operations team - primarily Salesforce.com. Admin will own implementing changes and enhancements to our Salesforce platform and operational systems, gathering requirements and feedback and designing best practice solutions that enable all Digital Workflow Solutions teams goals and objectives. Admin must have a technology & process focused mindset with proven ability to analyze, design and maintain technology that supports business processes. Support working with stakeholders across the business, with the ability to translate technical information into layman's terms, clearly explaining design options and their potential impact. Duties Responsible for administration, configurations and implementations of Salesforce.com capabilities across the Digital Workflow Solution business. Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience. Own the communication of any platform changes to end users and stakeholders Data management to improve Salesforce data quality, implementing rules and automation as needed Management of integrated applications and third-party tools like Pardot, CPQ, FinancialForce/Certinia. Education Degree Associate's Degree Required Experience Minimum two years' experience in Salesforce.com and related applications. A proactive attitude to platform enhancements Designing scalable, best practice solutions Strong relationship-building skills Ability to liaise with stakeholders to gather requirements and feedback Translating requirements into technical solutions Skills Salesforce.com Admin Certification Technical and process documentation creation Strong collaborative mindset with a focus on high quality work outputs. * Ability to travel upon request to Customer and company locations What we offer The opportunity to join a company that will invest in you for the long-term. STERIS couldn't be where it is today without our incredible people. That's why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans. Join us and help write our next chapter. #LI-SA2 #ZRSA-1 Pay range for this opportunity is$51,120.00- $71,000.00. This position is eligible for participation in our corporate bonus program. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company's 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability. Full-time Employees will also receive Paid Time Off (