This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2196301

Position Overview:

The Mortgage Loan Officer (MLO) educates, advises and guides potential borrowers through the loan application process. Proactively solicits new residential mortgage business and participates in cross-selling Frontiers other beneficial products and services to help our members achieve financial success. Continually identifies, develops and maintains a quality network of business relationships including real estate professionals, builders, internal staff and member referrals that serve as a recurring source of new and additional mortgage lending opportunities. Participates in related community efforts. The MLO is responsible for assisting in attaining other established organizational and departmental goals, provides leadership, training and support to other loan officers and staff members. Always provides the highest level of member service.

Essential Functions:

• Responsible for mortgage loans, including origination, title searches, appraisals, credit reports, and flood search, etc. Follows through inception period to closing after all supporting documents have been legally filed and returned to the Credit Union. Follows up on mortgages, trust deeds and title policies.
• Meets with members to obtain information for mortgage loan applications and to answer questions about the process.
• Interviews prospective borrowers in order to understand needs and determine the most beneficial products and services.
• Explains different types of loans and credit options that are available, as well as product pricing and the terms of services.
• Enters borrow information into lending system, provides borrower with proper disclosures and additional required information.
• Analyzes members financial status, credit, and property evaluations to determine feasibility of granting loans.
• Reviews members\' credit history, financial statements, and other applicable information to ensure it adequately supports loan request.
• Computes payment schedules and explains interest calculations, terms and payments to others as needed.
• Submits all loan applications for verification and recommendation to underwriters or management, in accordance with Credit Union lending policy.
• Assists with the completion of initial disclosures and ensures that the disclosures are reviewed with the borrower(s), properly signed, and properly delivered to processing
• Maintains a thorough knowledge of all lending policies and procedures.
• Actively participates in the solicitation of loan business and cross-selling products to members in person or by phone; within and outside of standard credit union operating hours.
• Develops and maintains excellent internal relationships and provides team members with basic mortgage understanding and effective techniques to make mortgage referrals.
• Handles member complaints and takes appropriate action to resolve them.
• Ensures loan documents are complete and accurate and funding is executed in accordance to policy.
• Remains alert to new loans and other financial services and products to benefit members.
• Researches and suggests process improvements, new products and loans, and income generating opportunities for the Credit Union.
• Maintains required records and reports in an accurate and timely manner and ensures lending decisions are properly documented.
• Provides exceptional internal and external member service and responds to all member inquires and referrals in a timely manner.
• Attends mortgage closings whenever possible.
• Understands, applies, and complies with all Credit Union Policies and Procedures, State and Federal laws and regulations, and adheres t requirements set forth by the Bank Secrecy Act (BSA).
• Completes other assigned duties commensurate with position.