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Ochsner Health System Access Navigator-Meridian-REQ_00184202 in Meridian, Mississippi

This is a job for an Access Navigator position located in Meridian, MS.

Responsibilities: Performs direct outreach to targeted patients and schedules appointments as requested, while partnering with internal departments and leaders to manage access. Manages and coordinates referrals via online work queues. Provides excellent customer service and access navigation support to both patients and providers via web tools. Develops and maintains organized record keeping systems as needed to facilitate the flow and retrieval of information. Works collaboratively with clinical departments to meet the needs of patients. Other related duties as required.

Requirements: High School diploma or equivalent. 2 years' experience in appointment scheduling, customer service, or related field. Must have computer skills and dexterity required for data entry and retrieval of information. Effective verbal and written communication skills and the ability to present information clearly and professionally. Must be proficient with Windows-style applications, various software packages specific to role and keyboard. Strong interpersonal skills. Good time management skills. Ability to work collaboratively with various departments. Ability to exercise sound judgment in handling difficult/escalated situations.

An Equal Employment Opportunity

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