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Robert Half Customer Care Representative in Middle River, Maryland

Description

Well-known, Maryland company is seeking Call Center Specialists to provide an excellent customer experience. The ideal candidate must be high-energy, positive and must love assisting others. In addition, they should have experience handling inbound calls on a high-volume call center. This position has the potential to become permanent, based on performance. If customer care is your passion, apply today.

Requirements

Position Requirements:

• Minimum of 1 year inbound call center experience

• Minimum of 2 years customer service experience

• Positive attitude and customer focus

• Ability to type a minimum of 35 WPM

• Ability to navigate multiple computer systems/applications, and utilize resources to find information

• Ability to handle a high volume of calls & multi task

• Professional verbal and written communication skills

• Flexibility to work nights, weekends and overtime whenever needed

• Excellent attendance record

• HVAC industry experience a plus

• Bilingual Spanish/English a plus

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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