Alight Integration Lead - SCPI Technology in Milan, Italy
At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.
With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team. Because transformation takes a workforce. Learn more at careers.alight.com .
Role Summary: Integration Lead/Solution Architect - SCPI Technology
The successful individual will be a strong corporate citizen with a passion for delivering excellence.
Obtain knowledge of technologies such as SCPI
Onboard new customers
Participate in sessions to discuss customer requirements or issues
Share estimates and planning of the work with customer
Adapts and parametrizes the technical solution for the requirements provided
Resolves issues within SLA's and with high levels of customer satisfaction
Monitor processes to ensure 100% ratio of successfull transactions
Implement new solutions (Interfaces)
Performs unit test and system integration test
Supports the client on the functioning of the interface
Works on multiple projects simultaneously
Ensures proper deployment of the solution (Development, Test and Production)
Maintain up-to-date documentation of the interfaces
Collaborate with other teams to deliver customer related activities
Customer Micro-management activities (Priorities, Release, SFTP, CR’s, Meetings…)
Identify risks or potential issues for your customer and inform the right people (ITCAM, TL)
Communicate with your Team Lead (Issues, Escalations, Risks, Informational…)
Informaiton Technology Certificate of Higher Education
English level: Intermediate (B2)
Knowledge on SAP HCM or SuccessFactors
Good communication and presentation skills
Strong organizational/time management and negotiation skills
Experience having worked as part of a virtual team
Demonstrates high professional standards and is a team player
A high level of customer focus to support our vision of client satisfaction
Flexibility and patience in working in a dynamic/challenging environment
Excellent analytical skills
Stakeholder management experience and expertise
Information Technology Bachelor's degree
Significant experience of managing multiple projects (preferably involving Cloud based solutions)
SCPI knowledge and experience
Prior experience as an HR generalist or technical role
Additional European languages are more than welcome
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that eAlightges all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve .
As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.
Diversity Policy Statement
Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying ( Employing Country ) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.