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FISERV SOLUTIONS, LLC IT Support - Sr Professional in MILWAUKEE, Wisconsin

JOB REQUIREMENTS: Manage the back-office settlement, fees processing, EMV chip card technology, network and batch reconciliation, transaction posting, dispute and correction management, and Kafka platform services for various card management applications. Support and maintain debit card back-office system. Devise disaster recovery strategies for multiple card processing systems, back-office settlement, and EMV chip technology to create a well replicated and robust environment. Provide SME level support and inputs in project planning, strategy, and implementation. Monitor production batch cycle, identify issues, create RCA and work in conjunction with development team to fix the root cause. Review the monthly release components and analyze impact of each component on the existing production batch. Create a release deployment plan and validation plan; prepare and plan for any fallouts from the release; and manage issues and requests by providing accurate and timely information. Develop Automation scripts and solutions to reduce manual errors and improve overall health and efficiency of critical functions and applications. Provide data and assist in completing the yearly audits to make sure that the Debit card ecosystem is PCI compliant. Work with certifications and conversion teams to support new client onboarding. Troubleshoot transmission and connectivity related issues. Create and maintain a SOP document and a detailed training plan for onboarding new team members. ***** OTHER EXPERIENCE AND QUALIFICATIONS: 4 years in any job title involving application support and development experience in the Cards and Payments domain. Prior experience must include 4 years in the following: Working with Unix, Linux, Kafka Platform, Oracle DB, Oracle Tuxedo, EMV Chip card, Azure Cloud, Control-M Admin, CA Autosys, Splunk, Extrahop, SFTP, NDM, C++, and JIRA; Card Authorization and transaction processing; and Writing Shell Scripts, Perl and Python. Prior experience must also include 1 year of experience working with Dynatrace. ***** APPLICATION INSTRUCTIONS: Other: Email resume to: Fiserv.Recruitment_Resume@fiserv.com. Reference JOB CODE KG452. Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.

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