JOB REQUIREMENTS: Position Summary: Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Champion Ambassador Operations Specialist position, you\'ll be the first impression to our candidates, visitors, vendors, and contractors when coming onto our campus as well as the first level advocate for the service needs of our internal Partners. Your courteous, professional and efficient communication (in-person, telephone & email) will ensure a positive first impression for all external guests and internal partners as you help ensure all guests reach their destination. You\'ll also play a key role in dispatching internal service requests to the appropriate internal service department. Competencies & Skills Needed: Focuses on Customers - Exceptionally high degree of customer focus and ability to interact and communicate effectively with both internal and external customers, vendors and multi-functional teams Demonstrated proficiency in Microsoft Word, Excel and Outlook. Communicates Effectively - Delivers clear and timely communication in-person, over the phone, as well as through written email, with a strong attention to detail Deals with Ambiguity - Drives progress through uncertainty and effectively navigates in new situations. Adjusts well to change and shifts gears easily. Excellent organizational and time management skills with ability to prioritize and meet deadlines and resolve problems. Solves Problems - Ability to work independently, exercise discretion and use experience, common sense and judgment to solve problems. Ability to work at our Main Campus in Milwaukee, WI within the core hours of 7:00am - 5:00pm each day. What You\'ll Do and Impact: Greet and direct visitors, vendors and candidates with an inviting and approachable demeanor. Answer, screen and route inbound phone calls received over the external main company phone line and internal line to the appropriate individuals and/or departments. Ensure proper internal Partner is notified promptly when a guest arrives and strives to maintain timeliness of interviews. Serve as the first point of contact for the service needs of our internal Partners. Promptly and courteously assess, categorize and prioritize internal service requests received via email, phone or in-person. Collect information, resolve and/or dispatch to the appropriate department for service. Maintain a strong knowledge base of internal services and processes through continued support and communication with all internal service departments (i.e. Campus Operations, Corporate Purchasing, CIS, etc.). Manage, track and monitor all requests utilizing the technology ticket platform until the Partner is satisfied with the resolution. Requests also require management of team assigned tasks including, but not... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/EDC77D7601BC41C3