Job ID360450 LocationTwin Cities Job FamilyLR-Technical Full/Part TimeFull-Time Regular/TemporaryRegular Job Code4967 Employee ClassAFSCME Unit 7 - Technical About the Job Hiring Salary Range: $47,694 - $51,584 DOQ This position assists Classroom Technical Services departmental personnel with the logistics and vehicle operations to meet design, maintenance, installation, and service goals for audiovisual technologies on the Twin Cities campus at the University of Minnesota. Additional responsibilities will include inventory receiving and organization, processing equipment repairs, troubleshooting audiovisual systems in classrooms, assisting with the staging and installation of audiovisual equipment, and delivering employees, equipment, and materials to and from job sites. Flexible work: The Office of Classroom Management utilizes a hybrid team workforce model. This full-time position is structured for fixed-schedule, flexspace. The employee may perform some responsibilities using virtual technology; also known as remote work or work from home. A portion of on-campus work is required for this position. Academic Support Resources supports hybrid and. Work arrangements are determined in coordination with supervisors depending on the nature of the unit and position. The arrangement for this position will be determined upon hire between the employee and supervisor. Logistical and Administrative Operations: (75%) Assist departmental personnel as necessary to achieve established departmental goals. This may include, but is not limited to: Inventory receiving and job staging Inventory counts and organization Processing equipment to be repaired with vendors Making deliveries and trips to vendors when the regular driver is busy Troubleshooting and performing repair work on audiovisual systems to keep learning environments functional Creating, triaging, or escalating audiovisual work requests Coordinate proper completion and submission of all paperwork associated with assignments per established procedures. Complete and accurately submit time cards daily based on time spent on individual projects. Participate as an active contributing member on all assigned team projects. Perform various other duties as assigned by management. Vehicle Operations: (25%) Responsible for safe and efficient operation of all CTS departmental vehicles as needed to meet departmental goals. Operate vehicles through heavy metropolitan vehicular and pedestrian traffic. Deliver University employees, equipment, and materials to and from job sites. Operate all vehicles according to all State of Minnesota, U of M, Fleet Services, and CTS driving policies and procedures. Assist in maintaining daily records for all departmental vehicle operations including parking tag security, vehicle key security, employee licensing, and general vehicle information and maintenance. Responsible for the safety and security of all vehicles, driver cell phone, and vehicle keys at the end of all assigned shifts and the end of day operations. Qualifications REQUIRED QUALIFICATIONS: High school diploma or equivalent and one year of work experience. Demonstrated customer service skills. Excellent oral and written communication skills. Ability to problem-solve and probe for more information from customers. Experience using computers for word processing, spreadsheets, databases, and the internet. Ability to lift and carry up to 60 lbs., climb ladders, bend, kneel, carry, distinguish colors, and demonstrate basic computer knowledge. Ability to prioritize multiple tasks and keep all tasks moving forward at all times. Ability to operate large vehicles through heavy metropolitan vehicular and pedestrian traffic. PREFERRED QUALIFICATIONS: Demonstrated ability to work on a team. Ability to work under tight deadlines. Accuracy and attention to detail. Familiarity with audiovisual technology systems. Knowledge of laptop display settings in both PC and Mac operating systems. About the Department The mi sion of Academic Support Resources (ASR) is to make a positive difference in students' lives. This mission includes the entire UMN system, of which ASR provides significant support to each campus and values their collaboration to improve the student experience. ASR is committed to cultivating and sustaining an environment that is diverse, equitable, and inclusive. We are better able to serve and represent our University community by ensuring we value differences and individuality. The knowledge, skills, and abilities of all ASR employees include job knowledge, communication, problem-solving/analysis, development, leadership, teamwork, project management, and customer service. The Office of Classroom Management (OCM) directly supports high-quality teaching and learning by faculty and students in University academic space. OCM is the central point of contact, and single point of responsibility and accountability, for all general-purpose classroom and study space issues. OCM is a national leader in the coordination and operation of classrooms and is focused on the continual improvement of teaching and learning environments. Classroom Technical Services (CTS) is the audiovisual (AV) branch of OCM, designing, installing, and maintaining AV systems for OCM and other departments across the Twin Cities campus. Benefits Working at the University At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work. The University also offers a comprehensive benefits package that includes: Competitive wages, paid holidays, and generous time off Continuous learning opportunities through professional training and degree-seeking programs supported by the Low-cost medical, dental, and pharmacy plans Healthcare and dependent care flexible spending accounts University HSA contributions Disability and employer-paid life insurance Employee wellbeing program Excellent retirement plans with employer contribution Public Service Loan Forgiveness (PSLF) Financial counseling services Employee Assistance Program with eight sessions of counseling at no cost Please visit the for more information regarding benefits. How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647. Diversity The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and... For full info follow application link. The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.