"Identify business requirements and process improvements, which includes creating project and process specifications. Facilitate requirement gathering and alignment with business and technology partners, while supporting projects under the direction of the leader or project manager. Solve complex system and system-related problems, resulting in timely and accurate document reporting and project team communication. Update, create, and maintain current reporting tools and be willing to learn new technologies and tools.Key ResponsibilitiesFacilitate requirement gathering and alignment with business and technology partners, while supporting projects under the direction of the leader or project manager.Gather business information and incorporate into project plans with project manager or lead. Provide timeline and accurate documents and communication to project team.Work on complex projects in identifying business requirements, creating project and process specifications for new and/or enhanced systems.Solve complex system and system-related problems, resulting in timely and accurate document reporting and project team communication.Identify and implement process improvements. Drive quantifiable results through facilitating interaction with the business.Required QualificationsBachelor's degree or equivalent5 to 7 years relevant experienceSolid analytical, quantitative, and problem-solving skills.Ability to identify patterns, potential issues and then translate those into functional and testable requirements.Ability to understand technology as it relates to the business.Experience in providing accurate, timely & responsive services on complex problems.Ability to establish and maintain strong relationships within the department and across business functions.Ability to communicate technology related information and clearly detail implementation processes.Ability to effectively manage the test life cycle, ensuring user requirements are met and stakeholders are aligned with solution.Strong written and verbal communication skills.Preferred QualificationsFinancial Services ExperienceAbout Our CompanyWe're a diversified financial services leader with more than $1 trillion in assets under management and administration. Our team of 20,000 people in more than 20 countries advise, manage and protect the assets and income of more than 2 million individual, small business and institutional clients. We are a long-standing leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial Services, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.Full-Time/Part-TimeFull timeExempt/Non-ExemptExemptJob Family GroupBusiness Support & OperationsLine of BusinessRSPME RS PMO and Enterprise Impl. https://www.eeoc.gov/eeo-policy-statement