University of Minnesota Physicians (M Physicians) is a non-profit organization seeking driven individuals in both clinical and non-clinical areas to help transform health and medicine. Headquartered in Minneapolis, our organization employs more than 1,200 physicians, 300 advanced practice providers and 2,200 health professionals and staff throughout Minnesota and beyond. Join us on a mission to advance medicine. Why M Physicians? Regardless of role, we recognize that every member of our team is vital! The Service Line Manager is responsible for day to day oversight of a specific department or recognized program/clinic. The individual in this role holds accountability for budgeting, staffing and performance. This person will also be responsible for process design/improvement, program development, supervising accreditation and regulatory requirements, fiscal management, human resources management, and collaboration with the Medical Director and service line leadership to develop and implement strategies for the site and system! GI/Endoscopy This position is crucial to ensure patient facing staff in GI clinic, clinic/endoscopy scheduling, endoscopy support services and system colorectal cancer screening are functioning effectively and properly supported in the daily work. Service Line Manager Overview Key responsibilities include but are not limited to: Actively leads staff and daily clinic operations by directly observing staff and clinic processes, using those observations to train staff, drive accountability and recognize opportunities for improvement Reviews and approves direct reports' work schedules, considering patient/family needs, staffing requirements, and policies and procedures Assesses professional development needs of staff and develops annual in-service training programs to meet those needs Shadows patients, providers, and staff as a way to provide on-the-job mentor and training Responsible for the financial performance of the clinic, including revenue, expense management and provider efficiency. Implements corrective actions to ensure financial success of the practice in obtainment of financial targets Independently, in partnership with Human Resources, runs all human resource activities for employed team members; includes recruitment, on-boarding, staff assignments, recognition, and performance management Partners with system resources to ensure staff are proficient Acts as a subject matter authority for quality and regulatory standards Has the ability to articulate the standards into daily practices, operations, and process improvement efforts as needed As the major interface between staff and system leadership, proactively identifies barriers to achievement and partners with all parties to develop improvement plans System wide standard improvements in regards to Endoscopy Care in both Hospital and ASC sites. Support, planning and daily management of staff, workflows, onboarding of new staff, site visits and process improvements Minimum Qualifications: Bachelor's degree in healthcare, business or a related field Two+ years of experience in healthcare as a patient care supervisor, nurse manager, clinic supervisor or Health Care Administrator At least one year of experience leading multi-disciplinary teams of professionals Preferred Qualifications: Current Service Line Manager - Clinic position description. Bachelor's Degree in Nursing or related field. 4 years clinical nursing experience, GI specialty preferred. GI/Endoscopy hospital based and/or ASC endoscopy experience. Experience in Advanced Endoscopy preferred. Location: 909 Fulton St SE, Minneapolis, MN 55455 Hours: 1.0 FTE Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more! M Physicians offers competitive salary and excellent benefits and provides you with the opportunity to enhance your career in the exciting field of health care through rewarding and hallenging assignments and the opportunities for advancement. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. UMPhysicians is an Equal Opportunity/Affirmative Action/Military Friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, sexual orientation, age, marital status, status with regard to public assistance, disability, or status as a protected veteran.