Job Class: Workforce Development Representative

Agency: Department of Employment and Economic Development

• Job ID : 79984

• Location : Minneapolis

• Telework Eligible : No

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 09/12/2024.

• Date Posted : 09/06/2024

• Closing Date : 09/19/2024

• Hiring Agency/Seniority Unit : Employ & Econ Development Dept / Employ & Economic Dev-MAPE

• Division/Unit : Workforce Development / WFD Job Seeker SVS Field Op

• Work Shift/Work Hours : Day Shift, 8:00am to 4:30pm

• Days of Work : Monday - Friday

• Travel Required : Yes, up to 30% of the time

• Salary Range: $25.29 - $36.71 / hourly; $52,805 - $76,650 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

* This position will be located in North Minneapolis. *

This Employment Service Program position exists to provide Career Services and CareerForce information to job seekers through orientations, group instruction, and one-on-one assistance (online, over the phone and in-person) to ensure seekers are empowered to make informed career choices. This program prioritizes serving Unemployment Insurance Applicants, economically disadvantaged populations, Veterans, and youth. The incumbent provides career guidance consulting, assessments, and resources to job seekers and the summer youth program. This position will work closely with the Minneapolis public schools to support teachers and youth in job placement. Also, provides training on how to seek employment through job search classes, resume writing classes and other employment-related workshops both online and in-person. The incumbent will provide resources, so job seekers have access to information and tools necessary to secure appropriate employment, and employers have access to tools and information to successfully recruit and retain employees. This position also helps businesses access services available to them and connect directly to the job seekers the program serves.

The Department of Employment and Economic Development (DEED) is committed to radically increasing economic impacts for individuals and businesses that face systematic barriers to growth. This position will also contribute to building a positive internal culture that makes DEED an extraordinary place to work. If you want to make an impact and help people create possibilities, come and be a part of our amazing team!

This posting may be used to fill multiple positions.

Minimum Qualifications

Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

Three (3) years of customer service or customer support experience providing prompt, courteous and accurate information to customers.

OR

One (1) year of experience in an administrative position supporting case management, career guidance, coaching, or in a similar role as determined by the agency.

*Bachelor’s degree in Education, Social Work, Human Services, Counseling, or other closely related field as determined by the agency may substitute one (1) year of experience; master's degree substitutes for eighteen (18) months of experience; PhD substitutes for twenty-four (24) months of experience.

Applicants that meet the above minimum qualification will be further evaluated on the following:

Skill in:

• The development and presentation of workshops for adult and youth career seekers, to be offered virtual and in person.

• Communication to provide career guidance and coaching for adults and youth and connect career seekers to work force training opportunities to advance skills.

• Organizing and tracking expenses using Microsoft Office Suite, including Outlook, Word, and Excel.

Ability to:

• Form and grow connections with community partners such as educational institutions, employers and supportive services to assist career seekers in gaining employment.

• Adapt to changing work priorities and goals.

Incumbent must maintain valid driver's license, & insurance, OR have other reliable transportation.

Preferred Qualifications

Bachelor’s degree in education, social work, human services, counseling, or other closely related field as determined by the agency and related work experience.

Experience using WorkForce One, CareerForceMN.com, Minnesotaworks.net, SharePoint, WebEx, Microsoft Office Suite programs, and Customer Relationship Management (CRM).

Experience in developing curriculum with the City of Minneapolis Employment and Training Program unit.

Ability to schedule, notify youth, and provide interviews, assessment and job placement in subsidized summer positions for youth.

Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:

• Criminal Background Check

• Employment Record Review (current and former State employees only)

• Employment Reference Check

• Conflict of Interview Review

• Driver’s Record Check

The Minnesota Department of Employment and Economic Development will not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.