Job Description

Insight Global is looking for a ServiceNow Administrator, to work for 1 of the big 4 Consulting firms in Canada. You will be responsible for monitoring the ServiceNow Support work queue, maintaining various ServiceNow products (such as Workplace Service Delivery, Legal Service Delivery, and HRSD), and ensuring the operational integrity of workflows and configurations. Youll create, enhance, and maintain team dashboards, analytics, and reporting. Additionally, youll advise on features, resolve basic incidents, customize applications, and collaborate with stakeholders across IT, the Project Management Office (PMO), vendors, and other business practice groups. Your commitment to continuous improvement and learning will drive the adoption of ServiceNow best practices and technology.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

• 1 - 2 years for experience as a ServiceNow Administrator

• Is a Certified ServiceNow system administrator (CSA)

• Experience doing Business Analyst Work such as Gathering requirements and planning

• Experience Working with automation engines, Domain separation, and Legal Service Delivery.

• Hands-on experience in technical solution design, software specifications, conceptualization, and development. - Holds any other service now certifications

• Bilingual in English and French

• Flexibility to work after business hours when required. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.