HUMAN RESOURCES TECHNICIAN

Position Number: S-3303

Position Summary:

Primarily responsible for maintaining employee benefits and retirement records in SAP . Coordinates directly with the Benefits & Wellness Office on matters involving the CMU Choices benefits program including health insurance, life insurance & disability, FSA & HSA plans and retirement plans. Processes enrollments, terminations, and changes to enrollments. Maintains and updates SAP and administers COBRA . Researches, analyzes and resolves program and data issues identified by the Benefits & Wellness Office or by others within SAP /HR unit. Participates in system testing of rates & benefits changes. Responsible for vendor interface files and report generation. Makes recommendations for process improvements, as necessary. Provides secondary support to HR Systems Analyst(s) in processing transactions and auditing/formatting of SAP data reports for completeness and accuracy. 

Required Qualifications:

Education equivalent to an Associate's degree or equivalent combination of education and experience. Two years of qualifying experience in benefits, payroll or human resources department setting. Demonstrated ability to function in a technical on-line systems environment. Demonstrated proficiency with MS Word and Excel. Demonstrated problem solving, analytical, attention to detail and organizational skills. Demonstrated ability to interpret, analyze and comprehend system-related issues. Demonstrated ability to communicate effectively and project a positive attitude. Ability to perform the essential functions of the job. 

Preferred Qualifications:

Two or more years of verifiable clerical or technical experience maintaining employee benefits, retirement or other HR-related records in a HR information system, preferably SAP /HR. 

Duties & Responsibilities:

Enters all employee benefit enrollment data into the University's system-of-record (currently, SAP ) including retirement elections, employee deductions, dependent records and demographic changes; computes employer contributions and employee payroll deductions; works with Benefits & Wellness, Faculty Personnel Services and Payroll on retroactivity issues and benefit processing issues; conducts testing as required; and prepares and distributes reports. Performs system testing for updates to premium and contribution tables and codes in SAP system and online benefits enrollment application. Creates data extracts and downloads to provide management reports for special projects such as bidding and request for proposals, benefit management reports, enrollment activity reports, and special ad hoc data requests. Works closely with Benefits & Wellness, Payroll, Employment Services, Faculty Personal Services and Global Campus to ensure that benefit processing occurs in an effective and efficient manner; simulates paychecks and troubleshoots to resolve benefit related payroll issues including retroactivity/arrears. Handles system processing of benefits status change elections, generation of COBRA qualifying event notices and related tasks; completes the necessary system entries to set up new employees for online benefits enrollment; resolves employee issues identified by Benefits & Wellness Office and/or SAP /HR team; troubleshoots situations and resolves employee benefit problems. Completes FSA and HSA deductions for annual elections in SAP , transmits payroll deduction data to vendor, audits payroll deductions and processes end of year reporting. Responsible for running audit reports prior to every payroll entry deadline to ensure accuracy and to eliminate potential for errors in data entry and benefits processing; corrects errors immediately in order for payroll processing to run correction on schedule, and notifies applicable departments and/or employee of errors. Prepares and sends enrollme