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Amazon Channel Relationship Manager, AMXL in Mumbai, India

Description

  • Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Last Mile network.

  • Responsible for partner life cycle management for eDSP stations. Responsible for On-boarding, training, ramp up, performance management and peak planning to meet the operational requirements, and continuously meeting the high bar on quality and productivity.

  • Coordinate with Finance, SC, FC and Projects team to matters related to LM operations.

  • Continuously improve the LM process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.

  • Analysis of the data reports to identify performance bottlenecks and improve the performance.

  • Implement the formal process control and process improvement mechanisms such as Kaizen

Key job responsibilities

  • Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Last Mile network.

  • Responsible for partner life cycle management for eDSP stations. Responsible for On-boarding, training, ramp up, performance management and peak planning to meet the operational requirements, and continuously meeting the high bar on quality and productivity.

  • Coordinate with Finance, SC, FC and Projects team to matters related to LM operations.

  • Continuously improve the LM process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.

  • Analysis of the data reports to identify performance bottlenecks and improve the performance.

  • Implement the formal process control and process improvement mechanisms such as Kaizen

Basic Qualifications

  • 1+ years of employee and performance management experience

  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

  • Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

Preferred Qualifications

  • 1+ years of performance metrics, process improvement or lean techniques experience
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