Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Account Support Coordinator

Job Description

Responsibilities • Ensure that due dates and deliverables are tracked and on schedule for all client activities as assigned by manager and team • Ensures all customer services are provided in a consistent and timely fashion • Responds to requests, arranges meetings and interacts with key contacts • Ensures all necessary supplies are internally distributed to support business needs Coordinates or independently completes special projects according to manager's general instructions. May assist manager or other staff members with more complex and detailed projects • • Demonstrates contract understanding and detailed knowledge of business requirements • Resolves or appropriately escalates customer service issues on conjunction with operations (service and systems) Participates in additional client support related activities at the direction of manager and interacts with team to meet deliverables • • Other duties as assigned Minimum Qualifications • High School Diploma or GED required • Must be eligible to work in the United States without need for work visa or residency sponsorship Additional Qualifications • Ability to prioritize workload effectively within a fast-paced, time sensitive and results oriented environment • Effective verbal and written communication skills • Proven ability to work effectively both independently and in a team-based environment

• Detail oriented • Strong Working Knowledge of Microsoft Office Suite and Adobe software Preferred Qualifications • Associate degree in healthcare or related area of study • PBM/health care experience • Customer service experience Minimum Physical Job Requirements • Constantly required to sit, use hands to handle or feel, talk and hear • Frequently required to reach with hands and arms • Occasionally required to stand, walk and stoop, kneel, and crouch • Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Potential pay for this position ranges from $22.88 - $32.40 based on experience and skills. Pay range may vary by 8% depending on applicant location.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/careers/benefits/) and click on the "Benefits at a glance" button for more detail.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.