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Affordable Housing Alliance Shelter Aide in Neptune, New Jersey

Shelter Aide

About the Organization The Affordable Housing Alliance (AHA) was founded in 1991 with the clear goal of addressing Monmouth County's affordable housing shortage. Through the hard work and dedication of our talented team of difference-makers, the AHA has grown into a 501c(3) non-profit organization with millions in annual operations, an -exemplary' rating from NeighborWorks America, and a well-rooted footprint in New Jersey. While our organization continues to grow, the AHA's commitment to supporting the Garden State's housing and utility challenges remains unchanged.

The AHA's mission is to improve the quality of life for all New Jersey residents by developing and preserving affordable housing, offering services to maintain housing affordability, providing housing education, and helping communities meet their legal and moral housing obligations.

To learn more, visit HousingAll.org

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category Social Services

Position Shelter Aide


About AHA

The Affordable Housing Alliance (AHA (http://www.housingall.org/) ) is a leader in the affordable housing field. We pride ourselves on our ability to develop and preserve affordable homes, provide services to maintain housing affordability, and help communities meet their housing obligations. As catalysts in the community, the AHA has been recognized at local, state, and national levels earning NeighborWorks America’s highest rating as an Exemplary Member. The AHA provides a multitude of services to meet the needs of the community we serve, and we employ a talented group of individuals that work closely with thousands of clients each year.

About the Position

Summary:This position will be under the direction of the CAP/EAS Director and Shelter Counseling Manager.Responsibilities:

  • Provides consistent coverage for assigned shifts, working within the team and independently to complete all shift tasks.

  • Monitor and supervise the shelter and client’s affairs, assist clients of the shelter with their needs and questions, and maintains shelter order in accordance with AHA policy.

  • Enforces shelter policies and follows staff policies and procedures.

  • Monitors the activities of clients to ensure the safety of clients, volunteers and staff.

  • Help clients resolve any issues if/when they arise.

  • Help community agencies with questions or issues when necessary.

  • Provide crisis intervention as needed, including determining when it is necessary to involve other staff, administration, or the authorities.

  • Maintains written and oral communication of incidents in accordance with policies.

  • Reports any problems to the Shelter Manager, Assistant Director, and/or Director of CAP/EAS.

  • Completes work timesheets bi-weekly.

  • Attends staff meetings and participates in activities designated by the Shelter Manager, Assistant Director, and/or Director of CAP/EAS.

  • Carry out all job duties in a manner that is consistent with AHA’s mission, philosophy, and policies.

  • Other duties may be assigned by the Shelter Manager, Assistant Director, and/or Director of CAP/EAS.


  • High School Diploma or equivalent plus 1 year related work experience.

  • Effective verbal and written communication skills.

  • Must have the capacity to deal with diverse clients with various levels of needs.

  • Must have a valid NJ Driver’s license and clean driving record.

  • Must have a current TB Vaccination.

  • Holidays, overnights, evenings, and weekends are required.

  • Ability to perform physical tasks: move objects, bend and lift (up to) 30 lbs.

Hours:Full-time/40 hours per week

FLSA Status:Non-exempt

Full-Time/Part-Time Full-Time

Shift Various Shifts

This position is currently accepting applications.