Nature and Scope The Manager provides leadership and hands on technical support for facility, utility, lab, and manufacturing equipment and associated instruments for all Ohio facilities. Working as part of a multi-disciplinary team, the Manager will ensure any modification, installation, preventative maintenance, calibration, operational support, repair, or troubleshooting activity is properly staffed and supported in compliance with engineering specifications, the Food and Drug Administration (FDA), and Good Manufacturing Practices (GMP) guidelines. The individual will be responsible for providing Subject Matter Expertise (SME) for all aspects of the Maintenance and Metrology programs. This position requires the ability to lead, direct, and grow a maintenance department, chair meetings, present topics to the leadership team, provide constant, thorough and professional communication throughout all levels of the organization. Essential Duties and Responsibilities Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Manage Preventative Maintenance/Calibration/Repair Program Prepare, maintain, and follow procedures for the maintenance, calibration, and metrology systems and associated processes to adhere to cGMP's, company, local and state requirements. Maintain, review and communicate metrics to all levels of the organization. Support efforts to analyze and communicate performance against expectations, provide feedback, establish and track required actions to improve performance. Coordinate shutdown activities and scheduling of calibration/PM/repair work. Develop, conduct and document test methods for facilities/utilities/HVAC/instrument systems troubleshooting Review Calibration/Maintenance Paperwork. Evaluate breakdown and calibration statistics and adjust plans to suit. Increase overall equipment availability through reduction of breakdowns. Monitor equipment operation and implement corrective actions for out of specification operation and alarms. Increase overall instrument performance through optimization of calibration activities. Monitor instrument calibration results and implement corrective actions for out of specification conditions. Optimize spare parts stocking program. Assess staffing levels against requirements and production needs. Support Quality Assurance investigations of breakdowns and calibration failures. Coordinate equipment and instrument breakdown repair activities and serve as customer point of contact. Facilitate completion of change control documentation. Ensure that equipment files are maintained. Ensure that facilities/utilities/HVAC/instrumentation drawings are maintained in as-built condition. Provide technical troubleshooting support to mechanics/technicians responding to breakdowns. Serve as site owner and subject matter expert of Work Order system. Develop, review, revise, and maintain SOPs for all equipment, utilities and maintenance processes and Metrology/Calibration processes. Manage Maintenance/Calibration Supervisors Develop training, evaluate personnel and provide coaching/feedback to develop/enhance technical personnel capabilities. Coordinate Service Providers Manage contracts to ensure appropriate service levels at acceptable cost levels. Establish agreements to assure coverage of critical systems. Oversee technical quality of work performed. Ensure that work performed by service providers meets regulatory expectations. Coordinate Handover of Equipment from Engineering Work with engineering team to review specifications and provide input Accept turnover packages and establish maintenance programs. Position has responsibilities at multiple locations in central Ohio. Provide effective leadership including: individual goal setting/performance reviews, managing the de