Job Information
NTT America Solutions, Inc. SOC Analyst - L1 in New Delhi, India
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests.
The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required.
What you'll be doing
Key Responsibilities:
Minimum 1+ yr. of experience in SOC
Security Monitoring and Reporting
24x7 monitoring and detection of known security threats and attacks
Real time Email notifications for non-investigated alerts
Notification will include details of incident and response measures.
Opening of Incident ticket in customer ITSM tool for non-investigated alerts
Standard Daily Automated Reports to distribution lists (- Weekly Summary Reports -)
Daily and Weekly Reports will be provided
Regular updates to existing use cases
Addition of new use cases based on new global threats and inputs from customer
Documentation of Use cases including conditions, detection logic
Analysis Run-books for use cases
Response to service requests for additional logs, filtering and aggregation of log data
Change management process of client to be followed for SIEM changes
Quarterly session for fine tuning use cases and reports
Academic Qualifications and Certifications:
- Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
Workplace type :
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.