Veterans Benefits Administration Program Specialist (Training Manager) in New Orleans, Louisiana
Summary The incumbent serves as the VARO Training Manager which plays a key role in the development and maintenance of training infrastructure for the RO by enhancing effectiveness and consistency of training initiatives, enhancing the network of training communication, reducing duplication, and enhancing economy of scale, and serving as the point of contact for nationwide training initiatives. The position is located in the Office of the Director. Responsibilities Major Duties: Training and Surveys: Conducts studies to determine immediate and long-range training needs, analyzes information obtained, and submits recommendations to the Director and RO managers. Identifies and determines training priorities, conducts surveys, provides training, administers programs and maintains employee records. Training Program Administration: Coordinates and manages the implementation, maintenance and updates of centrally developed mandatory developmental and technical training programs. Ensures consistency and quality among the Division training activities with national training policies. Maintains an inventory of RO training assets and advises on how those assets can be effectively used and updated to achieve training objectives. Identifies and consolidates training needs throughout the RO, analyzes data and costs and determines RO requirements. Responsible for review, analysis, reporting and development of recommendations to the Director to ensure effectiveness of training consistent with nationwide policy. Provides technical support in developing the RO Annual Training Plans and reporting on implementation of the Plans. Prepares, reviews, and/or monitors training budget(s) for the entire RO. May assist with developing budget initiatives and justifications related to training as requested by the RO Director. Prepares reports of all training planned and accomplished for the RO. Reviews and monitors obligations and expenditures within the training budget. Implements, maintains and updates centrally developed training programs. Advises employees, supervisors, and managers on basic training program policies, regulatory requirements and procedures, e.g., answering inquiries about training opportunities, availability and eligibility. Training Management: As the RO representative for training initiatives, will be responsible for coordinating efforts within all divisions. Provides information concerning available training. Arranges for instruction, prepares reports, and helps facilitate courses for an organization having a well-defined and readily understood mission. Prepares program training plans for RO employee development programs. Acquires, provides and updates training information. Plans the information to be delivered, types of media to be used, designs and/or procures audio-visual materials. Serves as Training systems Administrator (Domain Manager) of TMS providing oversight and TMS briefings to leadership at local facility; training supervisors and employees to access training products, building learning plans, and running reports; managing user accounts and coordinating technical support. Training Evaluation: Reviews, analyzes and evaluates training courses and programs at the RO level to ensure that they follow national training policy to achieve greater consistency in VBA. Assists the Human Capital Services in the review and analysis of training programs and courses for a large, diverse and complex organization whose mission is dynamic and rapidly changing, and whose training needs are especially urgent. Training Program Development: Develops, updates and implements internal procedures, training plans, course material and methods, and recommends new training sources for the RO which has multiple missions or one whose mission is highly dynamic, rapidly changing and whose training needs are especially urgent. Analytical Duties and Responsibilities: Conducts analytical reviews of business line performance in order to evaluate such performance in relation to VA, Area and individual station goals, and recommends remedial action. Proposes and implements new or revised training and/or training procedures, work processes, or other organizational changes that improve RO training and enhance organizational performance. Reviews, analyzes and evaluates division reports and statistical data, to include such items as workload, productivity, effectiveness, FTE and budget, to advise RO management on trends, outline situations and anticipated training needs. Communicates findings, results and recommendations, both verbally and in writing to RO management. Performs other related duties as assigned. Work Schedule: Monday-Friday 8:00 a.m. -4:30 p.m. Compressed/Flexible: N/A Telework: Available Virtual: This is not a virtual position. Position Description/PD#: 03010-0 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/05/2022. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Specialized experience is defined as experience excelling in converting complex information into simple readable form. Training or mentoring subordinates or peers from a variety of backgrounds and with different levels/areas of training. Develops the ability of others to perform and contribute to the organization. Preparing and presenting oral presentations. Establishing goals, priorities, plans, controls, organizes, assess status, identify viable solutions, and formulates and implements in-service training programs. Comprehensive knowledge in utilizing current VBA computer programs. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary, although some physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information COVID-19 Pandemic Expanded Telework Program - Due to COVID-19, VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. Management officials will provide information about returning to the official, pre-pandemic worksite, when applicable. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a VA job announcement includes language requiring applicants to be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply to this Job Announcement. VA may request information regarding your vaccination status, if selected, for the purposes of implementing other workplace safety protocols, such as masking, physical distancing, testing, travel, and quarantine. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.