Associate Director, Physical Product Strategy

New York, NY

About Us

Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That’s what our customers experience.

At Wonder, we want to make world-class food within reach, no matter where you live. That’s why we’ve created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home.

As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing. Join us in pioneering a new category of dining called “Fast-Fine”, and revolutionizing the way people eat.

About the role

The Associate Director of Physical Product Strategy will be responsible for the growth strategy of our 30+ restaurant brands. This leader will manage a small team and work closely with several cross-functional partners across Culinary, Operations, Marketing , and Finance . This leader will sit within the Growth Strategy organization . Key responsibilities include:

• Identifying opportunities to broaden the cuisine portfolio and deepen existing restaurant menus through market and trend analysis, and leading strategic planning to bring new products to market

• Conducting monthly analytics and reporting of restaurant performance across the portfolio and driving strategic insights and corresponding actions based on the data

• Owning pricing strategy, including setting prices for every new restaurant concept and menu item, refining geographic pricing strategy as we scale, considering cost data and unit economics, and monitoring elasticity trends and inflationary dynamics

• Ensuring guest-facing packaging breeds excellent function to maintain the quality of each menu item through the delivery process, and ensuring the packaging forms are differentiated and thoughtfully branded in line with our standards

• Setting the strategy to standardize portfolio offerings based on different physical location build types and local demographics

• Conducting ad hoc analytics related to restaurant performance, such as cannibalization across brands

The experience you have

• Experience with strategy and analytics, customer insights, and business operations at a food brand or food-adjacent startup

• Ability to build strong, collaborative cross-functional relationships

• Expertise in analytics and reporting in Excel, with SQL and Looker experience preferred

• Experience managing and strategically prioritizing multiple key initiatives at the same time

• Excellent project management skills, with strong organization and attention to detail

• Ability to get into the weeds and solve critical problems

• Ability to communicate effectively with key stakeholders, including executive leadership

The way you work

• You craft positive approaches with the pursuit of excellence with our people and customers in mind

• You solve problems and make decisions informed by data, insights, and good judgement

• You gain trust through open dialogue, embracing change, and actively seeking feedback

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. 

Base Salary Range:$183,750

A final note

At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.