Job Description

Insight Global is looking for an Imaging Systems Analyst to join one of our largest healthcare clients in Manhattan. This person will be joining the Clinical Systems and Applications team and responsible for troubleshooting imaging systems for a degree of different end users including radiologists, physicians, or other internal employees. They must have experience in a technical customer service support capacity to understand prioritization of tickets and the professionalism needed for this end user population. They must have experience with any imaging, radiology, cardiology, or clinical system from a support standpoint. We need someone who understands how all clinical systems communicate and can identify the root cause of problems with the systems because of their understanding of networking, firewalls, etc. This individual will need to be onsite every day and providing white glove support across the organization.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

-Must have at least 2 years of experience in a Desktop or Technical Support background for a healthcare organization

-Must have Bachelors degree

-Experience troubleshooting and maintaining and analyzing root cause of issues for clinical systems such as imaging systems, radiology systems or cardiology systems

-Needs to understand how the clinical systems communicate with each other, the networks and the firewalls null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.