LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

This role will be based in Chicago, New York, San Francisco, or Sunnyvale.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

About the Organization:

Interested in driving impact at scale by transforming key business processes and building a data-driven business? The Sales Operations Systems & Tools team manages tooling for LinkedIn’s Global Business Organization (GBO). Spanning systems design, business analysis, product management, process optimization, and business strategy, you will gain a broad spectrum of experience applying your technical skills to drive strategy and push the Sales Operations efficient frontier to increase productivity, Go-To-Market speed and agility, and improve our talent experience.

In the role of Director, Sales Operations Systems & Tools, you will be responsible for equipping the entirety of Go-To-Market with the technology and tooling necessary to drive value. As a member of the Leadership team, you’ll partner directly with senior executives, spanning across LinkedIn’s Global Business Organization. Overseeing an organization of process owners and technology teams, you’ll drive the vision and strategy necessary to transform LinkedIn’s technology roadmap for Sales.

The Director of Systems and Tools will drive the operational rhythm and cadence with engineering partners as well as business executives (e.g., roadmap review). Candidates will apply skills across all facets of the SDLC and utilize “instincts” to flag risks before they become blockers.

This opportunity welcomes candidates that are excited to serve as the singular voice of the user and represent LinkedIn’s Global Business Organization’s technology and product needs. Candidates will lead their team through synthesizing business needs and socializing them with a technically diverse and executive audiences, while balancing near and long-term requirements, resulting in the delivery of a tractable multiyear technical roadmap. Candidates will also have the opportunity to apply deep business knowledge (ideally in Sales and GTM processes) and product mindset to solve some of LinkedIn’s most challenging business problems.

Responsibilities:

• Lead, mentor, and manage Program and Business Process Managers

• Own and maintain GBO productivity product vision and roadmap along with engineering prioritization, release sequencing, and communications

• Create and executes project plans (risk management, dependency analysis) for large transformational projects and engages stakeholders across platforms

• Drive process standardization and refinement initiatives across GBO

• Foster a collaborative and high-performance team environment​

• Lead teams through the creation of technical roadmaps, while balancing trade-offs and long term business objectives​

• Serve as the primary point of contact for all GBO’s technical vision and roadmap

• Create standards, frameworks, and methodologies to accelerate technology delivery

• Manage project timelines, resources, and budgets​

• Collaborate with cross-functional teams (e.g., engineering) to ensure timely and successful roadmap delivery​

• Maintain current knowledge of industry trends (e.g., Automation, AI, ML, GenAI) and solution / architectural patterns

Basic Qualifications:

• 10+ years of experience in product, technical program management, GTM Operations, or similar related experience

• 3+ years of experience in people management

Preferred Qualifications:

• Master’s degree or Advanced Degree in related field

• Experience with Sales Operations processes and CRM systems (e.g., SFDC and Dynamics)

• 5 years of experience managing medium-sized (10+) technical delivery teams

• 3 years of experience managing people managers

• 5 years of experience in process improvement

• Proven experience managing a large group of international stakeholders and driving global initiatives

• Strong problem-solving and project management skills

• Track record of technical visioning and multi-year roadmap execution / delivery

• Experience presenting data or other technical concepts to senior stakeholders

• Proficiency in one or more programming languages (e.g., SQL and Python)​

*Suggested Skills *

• Leadership

• Cross-functional Collaboration

• Project Management

• Technical Acumen

LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is US $171,000 to US $278,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf (https://microsoft.sharepoint.com/:b:/t/LinkedInGCI/EeE8sk7CTIdFmEp9ONzFOTEBM62TPrWLMHs4J1C_QxVTbg?e=xcELJV) .

Please reference the following information for more information: https://legal.linkedin.com/content/dam/legal/LinkedIn_EEO_Statement_2020.pdf .

Please reference the following information for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you

• Having interviews in an accessible location

• Being accompanied by a service dog

• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.