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City of New York FAR Assistant Trainer in the Administration & Internal Compliance Division (AIC) in New York, New York

Job Description

About the Agency:

The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

  • We maintain building and resident safety and health

  • We create opportunities for New Yorkers through housing affordability

  • We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.

Your Team:

The Office of Enforcement and Neighborhood Services (OENS) leads the agency’s effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Operations and Enhanced Enforcement, and the Division of Neighborhood Preservation to ensure compliance with legal and regulatory obligations.

The Office of Enforcement and Neighborhood Services is composed of six divisions: Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), and Emergency Operations and Enhanced Enforcement Division (EOD).

Your Impact:

OENS is seeking a FAR Assistant Trainer/Community Coordinator to assist with developing and delivering various topic-specific trainings for community partners, building owners, and tenants on how to properly maintain buildings as well as internal trainings for Housing Inspectors and other OENS staff.

More specifically, you will support the implementation of HPD’s Partners in Preservation program, a data-driven initiative first launched by HPD in 2019 and overseen by the Office of Neighborhood Strategies. Responding to increased speculation, harassment, and displacement in rent-regulated housing, the agency developed Partners in Preservation to foster closer collaboration between tenant organizing groups, government agencies, and legal services providers to stabilize tenants. The program is highlighted in Mayor Adams’s housing plan as a key initiative to preserve rent-regulated housing and counteract tenant harassment.

Your Role:

Under the close supervision of the Director, Deputy Director, and/or the Senior Trainer of the Field Audit Review (FAR) Unit in the Division of Administration and Internal Compliance (AIC) within OENS, the selected candidate’s responsibilities will include, but not be limited to, the following:

Your Responsibilities:

  • Providing training for Partners in Preservation (PiP) staff as well as Community-Based Organizations (CBOs) to foster closer partnerships and collaborations between tenant organizing groups, legal services providers, and government agencies to proactively address landlord harassment and untenable living condition in rent-regulated buildings;

  • Assisting with the design and maintenance of trainings developed for the PiP program;

  • Assisting with scheduling the trainings developed for the PiP program and promoting them to the CBOs;

  • Conducting trainings for external and community partners such as CBOs, Property Owners, Building Managers, Tenants, etc., including trainings on building maintenance, Violation Removal, Emergency Repairs, and other Departmental processes;

  • Coordinating and delivering mandatory trainings for OENS staff, such as Conflict of Interest Board, Department of Investigation, and other annual compliance trainings as well as customer service and conflict resolutions trainings;

  • In conjunction with the Assistant Commissioner, Unit Director, Deputy, and Senior Trainer, assisting in the development of training materials and curricula for OENS staff;

  • Assisting the Senior Trainer in maintaining updated educational support materials for trainings related to the Office's procedures, protocols, reporting requirements, and processes;

  • Managing multiple trainings and meeting deadlines while maintaining the quality of the FAR trainings and materials;

  • Conducting course evaluations to monitor the effectiveness of the training sessions; and

  • Completing special assignments, as needed.

Qualifications

  1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

  2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

  3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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