• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Salary Range: $75,000 to $79,000

Position Summary

The GCP/PDL Operations Analyst oversees a variety of projects and initiatives and provides administrative assistance and logistical support for the Graduate Career Placement (GCP) and Professional Development & Leadership (PDL) units of Engineering Student Affairs (ESA). Key responsibilities include (1) managing the system and operational needs of the GCP and PDL units; (2) executing administrative policies and procedure and managing platforms used by GCP and PDL (e.g. VMock, Grammarly); (3) reporting and analysis within GCP/PDL unit in collaboration with Institutional Research team; (4) overall support of Engineering Student Affairs initiatives.

Responsibilities

• (35%) PDL Systems/Operations

  • Oversee and manage student database and related data; Maintain PDL attendance system.
  • Work with institutional research to improve optimization of tracking and reporting; Analyze student attendance data to identify students of concern and highlight them for the PDL team.
  • Set up technologies and course administration applications to track student progress, host videos/tutorials, communication, and assignments; Source/test/implement technology and other resources (e.g. applications, systems, tools) to support professional development.
  • Obtain and manage resources (rooms, materials) needed for PDL purposes; oversee listing of PDL courses each semester and allocation of classrooms across PDL and GCP needs.
  • Manage daily operations, projects, and troubleshooting of PDL systems; enhance student and staff experience by improving service delivery and optimization; track metrics and develop KPIs; analyze relevant data and make recommendations to improve services and workflows.
  • Maintain and develop PDL websites in accordance with the School's best practices.

• (30%)GCP Systems/Operations

  • Manage and administer various student/employer/advisor-facing systems that facilitate placement and career development, including the continued growth of Columbia Engineering Career Connect; Maintain GCP student database and related data.
  • Source/test/implement technology and other resources (e.g. applications, systems, tools) to support graduate career placement.
  • Obtain and manage resources (rooms, materials) needed for GCP; oversee the allocation of classrooms across PDL and GCP needs.
  • Maintain GCP attendance data system.
  • Manage daily operations, projects, and troubleshooting of GCP systems; enhance student and staff experience by improving service delivery and optimization; track metrics and develop KPIs; analyze relevant data and make recommendations to improve services and workflows.
  • Maintain and develop GCP websites in accordance with the School's best practices.

• (20%) Data and Reporting

  • Capture and analyze the attendance and evaluation data collected from GCP/PDL programs.
  • Administer and analyze job placement data in partnership with the department career team.
  • Report all employment statistics after each graduation date and annually as required by the School and other agencies.
  • In collaboration with the Institutional Research team, create surveys, reports, and other data documentation as needed.
• (10%) Engineering Student Affairs
  • Support signature Columbia Engineering student affairs activities including Welcome Day, Graduate Engineers Connect, graduation ceremonies, and other school-wide initiatives for engineering students.
  • Serve on ESA committees, support large-scale student life programming, and participate in division-wide ESA priories as needed.
• (5%) Performs related duties & responsibilities as assigned/requested.

Minimum Qualifications

• A bachelor's degree is required; graduate-level work is preferred. Minimum of 2-4 years of related student/academic affairs or professional development experience required.

• Familiar with student career development, coaching, and large-group facilitation.

• Familiar with student and academic affairs, departmental program curriculum and requirements, and web management and administration.

• Able to analyze and work with large volumes of student data.

• Strong computer literacy/proficiency required: an understanding and appreciation of student services database software and online resources, and the willingness and enthusiasm to respond to the needs of PDL program students in an increasingly technologically-oriented society.

• Proficiency with Google suite of products, MS Office, publishing software, social media, etc.

• Possess excellent interpersonal and administrative skills.

• Ability to work independently and under pressure, with a high level of attention to detail.

• Candidates must exercise good judgment and flexibility.

• Must be able to prioritize multiple tasks with minimal supervision.

• Must be able to communicate effectively and tactfully with staff, faculty, students, employers, and alumni in small and large group settings-excellent command of English (verbal and written).

• Must be willing to work on occasional evenings and weekends, on a need basis.

• Positive, mission-oriented, forward-thinking attitude and sense of humor a must.