Job Information
CUNY IT Associate Level 3 - Systems Administrator (Temporary) in New York, New York
IT Associate Level 3 - Systems Administrator (Temporary)
Job ID
28086
Location
Baruch College
Full/Part Time
Full-Time
Regular/Temporary
Regular
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GENERAL DUTIES
I.T. Associates perform moderately complex professional work in technology-related disciplines. While areas of specialization vary, typically I.T. Associates work in areas such as development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report. Work tasks include resolving complex technology problems and serving as a technical resource. They have considerable latitude for independent initiative and judgment and may have supervisory responsibilities.
I.T. Associates should demonstrate mastery of one or more technology-related disciplines.
This job is in CUNY's Classified Civil Service. The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil-service/ccsjobs/
CONTRACT TITLE
IT Associate
FLSA
Exempt
CAMPUS SPECIFIC INFORMATION
“At Baruch College we believe that student success is everyone’s responsibility”
We are seeking a highly skilled and motivated IT Associate 3 - Systems Administrator to join our dynamic IT team at Baruch College. The successful candidate will be responsible for managing and maintaining the college's IT infrastructure, with a focus on Windows Server, VMware, Hyper-V, VDI environment, Active Directory, and Proofpoint.
Key Responsibilities:
Server Administration:
Manage and administer Windows Server environments, ensuring optimal performance, security, and reliability.
Configure and maintain virtualization platforms, including VMware and Hyper-V.
Monitor server resources, troubleshoot issues, and perform routine maintenance tasks.
VDI Administration:
Administer and support Virtual Desktop Infrastructure (VDI) solutions, ensuring seamless and efficient desktop virtualization for end-users.
Troubleshoot VDI-related issues and optimize performance for a diverse user base.
Active Directory Management:
Oversee and maintain the college's Active Directory environment, including user accounts, group policies, and security settings.
Identity Management administration
Implement and manage Active Directory-related services such as DNS and DHCP.
Desktop Security Administration
Email Security Administration:
Serve as the administrator for Proofpoint or similar email security solutions.
Implement and manage email security policies, spam filters, and phishing prevention measures.
Technical Support:
Provide technical support to end-users, addressing issues related to servers, virtualization, and directory services.
Collaborate with other IT team members to resolve escalated technical problems efficiently.
Documentation and Reporting:
Maintain accurate and up-to-date documentation for system configurations, procedures, and troubleshooting guides.
Generate regular reports on system performance, security, and compliance.
Collaboration and Training:
Collaborate with other IT teams and departments to ensure seamless integration of systems and services.
Provide training and guidance to end-users on system-related best practices.
MINIMUM QUALIFICATIONS
High School Diploma, G.E.D., or equivalent
An equivalent of seven years of experience post-high school that can be met by one of the following: seven years of full-time work experience in a computer or technology related position; an Associate's degree plus five years of full-time work experience in a computer or technology-related position; a Bachelor's degree from an accredited institution plus three years of full-time work experience in a computer or technology-related position
Demonstrated English Language proficiency
A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.
This job has three levels. To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.
OTHER QUALIFICATIONS
Preferred Qualifications:
Proven experience in system administration with a focus on Windows Server, VMware, Hyper-V, VDI, Active Directory, and Proofpoint.
Certification in relevant technologies (e.g., Microsoft, VMware) is highly desirable.
Strong troubleshooting and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team-oriented environment.
Demonstrated ability to adapt to evolving technologies and industry best practices.
COMPENSATION
$89,369.
BENEFITS
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.
HOW TO APPLY
IMPORTANT NOTE: Only applicants who meet the qualification requirements and are a permanent IT Associate or have applied for Promotion to IT Associate, Exam #2078, or IT Associate, Exam #2079, will be considered. Promotion to IT Associate, Exam #2078, and IT Associate, Exam #2079, will be open for the filing of applications from January 31, 2024 through March 19, 2024.
Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information. Candidates must attach a resume and cover letter.
CLOSING DATE
Open Until Filled
JOB SEARCH CATEGORY
CUNY Job Posting: Information Technology/Technical
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.