West Creek 3 (12073), United States of America, Richmond, Virginia

Manager, Risk Program Management / Agile Delivery Lead

Technology Risk Management (TRM) is a growing organization focused on providing expert advice, credible challenge, and effective oversight of information security and technology risk activities. The Associates that make up the TRM team are highly-skilled information security, cyber, technology, and risk management professionals who bring a wealth of experience to bear to deliver high-impact analysis and recommendations that are rooted in direct knowledge of security and technology.

As the Agile Delivery Lead, you'll assist teams by ensuring clear communication, coordinating execution and helping the team reach its goals. The Agile Delivery Lead will drive the appropriate Agile methodology (Scrum/Kanban/etc.) focused on predictable, quality delivery and driving continuous agile maturity across the team. The Agile Delivery Lead will facilitate team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes. You'll also help support the overall TRM Agile program by helping coordinate ceremonies and brainstorming solutions to Agile implementation challenges.

Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the firm. You'll collaborate closely with senior leadership, and leverage your expertise in program management to drive transformative initiatives that propel Capital One's technology risk management forward. Expect to oversee a complex portfolio of assessment and reporting activities, foster a culture of continuous improvement, and play a pivotal role in shaping the future of well managed technology risk management within the organization.The position affords opportunities for substantial growth.

As a member of a growing organization, you are expected to shape and further refine the risk program, and will have the opportunity to operate with both autonomy and empowerment from senior leadership. The demands and high-visibility nature of this position require an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately.

Responsibilities:

• Serves as Agile Delivery Lead for multiple teams

• Ensures team maintains focus on quality and continuous delivery of business value

• Builds relationships, collaborates, and communicates directly with practice leads and senior leaders to manage the intake, prioritization and slotting of new work

• Designs, develops, and manages capacity & demand views within a complex and dynamic environment - helping to create visibility for our work and surface dependencies

• Helps team proactively identify impediments and recommends solutions to remove impediments

• Represents team when product owner is not available in daily standup or Scrum of Scrums (S2) meeting and clearly communicates team accomplishments, impediments, and downstream impacts.

• Coaches the team to improve collaboration and self-organization

• Demonstrates ability to balance data with other factors when making decisions

• Understands domain architecture and upstream/downstream dependencies

• Utilizes team feedback and analyzes data (quality, delivery rate, etc) to identify areas of opportunity and improve team efficiency and delivery

• Actively seeks and participates in a variety of learning opportunities such as Communities of Practice, conferences, classroom training and independent study to further develop self and community

Basic Qualifications:

• Bachelor's degree or military experience

• At least 3 years of experience managing technical programs, consulting engagements, or risk management frameworks

• At least 4 years of experience as an Agile Delivery Lead or Scrum Master

• At least 4 years of experience working with JIRA or Confluence

Preferred Qualifications:

• Scrum Alliance Certified Scrum Master (CSM) or Project Management Institute Agile Certified Practitioner (PMI-ACP)

• Process management, Lean, or Six Sigma certification

• SAFe certified or experience (or other scaled Agile frameworks)

• Project Management Professional (PMP certification, or Lean 6 Sigma certification

• Strong communication and collaboration skills

• Strong problem solving and influencing skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $147,800 - $168,700 for Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly