We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion (https://www.nbcuniversal.com/diversity-equity-inclusion) initiatives, coupled with our Corporate Social Responsibility (https://www.nbcuniversal.com/csr) work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Responsibilities: 

• Work in a fast- paced live broadcast operations environment supporting NBC News (including MSNBC and NBC News’ digital properties) and the 24/7 Media Traffic Control (MTC) Group.

• Troubleshoot live production transmission systems for contribution remote feeds into 30 Rock.

• Partner with MTC, field operations, IT teams, and other maintenance teams, both within and outside 30 Rock for fast issue resolution.

• Manage vendors to ensure problem determination and resolution with hardware and software.

• Coordinate the maintenance and upkeep of live transmission systems inside 30 Rock, as well as other NBC News Bureau locations.

• Manage system/workflow/process for Media Traffic Control, updating SOPs as technology-driven workflows continue to evolve.

• Act as project manager and oversee contribution systems installations and upgrades as needed.

• Produce and help organize documentation related to system overview, configuration, policies, and procedures.

• Equipment testing and configuration as needed.

• Other duties as assigned. 

• Comprehensive understanding of live broadcast encoding/ decoding systems, compression technologies and applications.

• Knowledgeable and experienced with live compression IP transport systems and protocols (UDP, RTP, SRT, RIST, Zixi) as well as various error correction technologies and applications.

• Conceptual knowledge of TCP/IP, Cisco network infrastructure, routing techniques & IP Security concepts. CCNA Level Experience a plus.

• Experience with Windows and Linux operating system from a basic support standpoint. A+ Level certification a plus.

• Understanding of satellite RF systems, signal flow and video routing.

• Excellent troubleshooting, communication, and documentation skills required.

• We operate in a hybrid work environment; the candidate must be willing to work both from home and from our operations desk at 30 Rockefeller Center in New York City.

• Must be willing to work flexible schedules with late hours, weekends, and/or holidays.

• Must be able to work independently as well as in a team environment with other Engineering and Operations departments.

• Must have a minimum of 6 years of live broadcast experience.

Desired Characteristics:

• Degree or certifications in related fields.

• Knowledge of various IT concepts and practices. Cloud and AWS experience is a plus.

• Experience in a ''live'' broadcast environment

• Proficient in MS Office suite, and a working knowledge of either AutoCAD or MS Visio.

• Understanding of broadcast remote control technologies/ communications (SNMP, SSH, API)

• Experience in project management (PMP or CSM certification a plus)

• Experience with basic level coding (HTML, XML, C#, RESTAPI)

This position is eligible for company sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $130,000 - $145,000

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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